Manager Practice Operations - Faculty Practice Plan

Scheduled Hours

40

Position Summary

Implements various strategic initiatives to secure and enhance our primary care physician base and increase referrals to the Faculty Practice Plan. Functions primarily as operational support liaison to Washington University Clinical Associates, LLC employed primary care practices. Works with FPP Business Director to start-up new primary care practices and recruit new PCPs in accordance with strategic goals. Assists with strategic and operational planning of new off-campus clinical practice sites and outreach initiatives.

Job Description

Primary Duties and Responsibilities

• Functions primarily as operational support liaison to Washington University Clinical Associates, LLC (WUCA) employed primary care practices. Provides practice management support and consultation to Washington University Clinical Associates, LLC primary care practices, including start-up of de novo practices, on-boarding of new physicians, marketing and promotion of WUCA practices, implementation/transition of EMR, compliance with policies and procedures, including HIPAA, and other practice management issues as they may arise. Utilizes superior customer service skills to meet practice needs and creates collaborative working relationships with primary care physicians and practice managers. Coordinates with other FPP departments such as managed care contracting, billing, information systems, marketing and clinical operations to successfully address practice issues.
• Assists with recruitment of physicians into Washington University Clinical Associates, LLC. Assists with due diligence in practice valuations and acquisitions. Promotes WUCA to potential candidates interested in primary care.
• Works with WUCA practices and WUSM Departments to increase referrals to the Faculty Practice Plan, including, but not limited to, implementing tactics to improve communication with primary care and referring MDs, developing reports to monitor referral trends, etc.
• Works closely with physician sales, marketing and strategic planning at BJH and SLCH to coordinate primary care development activities.

Preferred Qualifications

• Outstanding customer service skills.
• Demonstrated experience in interacting with physicians.
• Experience managing clinical practice in academic or private practice setting.
• Working knowledge of GE/IDX, Touchworks and Epic.
• Ability to use discretion and good judgment.
• Ability to prioritize and handle multiple tasks.

Required Qualifications

Bachelor’s degree in health related field required plus five years in leadership role for physician practice.

Grade

G13

Salary Range

$64,700.00 - $110,500.00 / Annually

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b))