Director, Organization Performance & Change Leadership

The pay range above represents the minimum and maximum rate for this position in California. Factors that may be used to determine where newly hired employees will be placed in the pay range include the employee specific skills and qualifications, relevant years of experience and comparison to other employees already in this role. Most often, a newly hired employee will be placed below the midpoint of the range. Salary range will vary for remote positions outside of California.

Work Culture:

GCHP strives to create an inclusive, highly collaborative work culture where our people are empowered to grow and thrive.  This philosophy enables us to create the health plan of the future and do our best work – Together.

GCHP promotes a flexible work environment. Employees may work from a home location or in the GCHP office for all or part of their regular workweek (see disclaimer).

GCHP’s focuses on 5 Core Values in the workplace:

•    Integrity

•    Accountability

•    Collaboration

•    Trust 

•    Respect

Disclaimers:

•    Flexible work schedule is based on job duties, department, organization, or business need.

•    Gold Coast Health Plan will not sponsor applicants for work visas.

POSITION SUMMARY

The Director, Organization Performance and Change Leadership reports directly to the CHRO and is responsible for driving strategic business initiatives from development through successful execution under the guidance of executive and functional leadership.  The Director role is critical in leading strategic change and ensuring the alignment and achievement of GCHP’s organization goals. This role is responsible for providing oversight and management of the Gold Coast Health Plan Strategy and Organization Performance cycle, developing and operationalizing goals/portfolio tracking processes for Leadership and the entire organization; lead leadership team processes into an interactive cross-functional Operating Committee from which performance is tracked and managed; provide coaching and support to leadership team on the management of the Operating Committee and as cross-functional leaders driving coordination, collaboration and integration in the achievement of organization goals, and lead key change management strategies for key initiatives, focused on the adoption of new business processes, new technologies and team structures. 

This role is to provide GCHP with change leadership consulting, support and facilitation for strategic planning process, organization goal achievement, and key strategic initiatives (i.e., D-SNP, Workday, and Operations of the Future as examples).

Amount of Travel Required: 5-10%

Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS

Job Function & Responsibilities

•    Partner with Strategy, Innovation, Finance and PMO to lead and oversee strategic business initiatives from development through successful execution under the guidance of leadership and departmental heads.  

•    Provide oversight and management of the Strategy and Organization Performance cycle and related governance.   

•    Assist the Executive Team members to determine and prioritize business strategies 

•    Assist and communicate with Executives in decision-making, program management, and initiative implementation.

•    Partners with GCHP leadership team, project teams and other members of the business as required, in the delivery of the following items: 

     •    Develop and operationalize goals/portfolio tracking process for leadership and the entire organization. 

     •    Lead leadership team meetings into an engaged cross-functional Operating Committee from which we track and manage performance 

     •    Provide coaching and support to leadership team in the management of the Operating Committee and as cross-functional leaders driving coordination, collaboration, and integration in the achievement of organization goals.

Organization Design and Performance Improvement: 

•    Partner with GCHP internal resources to create nimble and responsive organizations through the creation of integrated organization designs that support urgent business needs as well as longer-term strategies.

•    Facili