People Business Partner Director, Care Teams

Welcome to Brightline! We are searching for a People Business Partner Director – Care Teams to act as a strategic operator and trusted advisor to our Care leadership team. This role sits at the intersection of people strategy and business performance, ensuring our organizational design, leadership capabilities, and talent strategy enable exceptional care delivery at scale.

The ideal candidate brings a strategic business mindset, thrives in dynamic and complex environments, and knows how to partner “shoulder-to-shoulder” with executives to align people strategy to growth priorities.

Responsibilities:

Strategic Business Partnership

• Serve as a thought partner to Care executives, shaping organizational strategy through a people lens.

• Anticipate workforce challenges and proactively develop strategies that enable growth, scalability, and operational excellence.

• Translate clinical operational challenges (staffing, care model evolution, etc.) into actionable people strategies.

• Translate business goals into clear people strategies that support both care delivery and long-term organizational health.

Organizational Design & Effectiveness

• Lead organizational design efforts to ensure the right structures, roles, and spans/layers are in place for scale.

• Assess organizational capabilities and design interventions that enhance clarity, efficiency, and collaboration.

• Advise leaders on aligning talent, resources, and operating models with evolving business needs.

Leadership Alignment & Capability Building

• Act as a coach and trusted advisor to clinical leaders and managers, strengthening their ability to lead high-performing care teams through growth and change.

• Guide executives on leadership effectiveness, succession planning, and capability development.

• Influence leadership decision-making with a balance of strategic insight and pragmatic counsel.

Change Leadership & Growth Readiness

• Partner with executives to navigate organizational change tied to growth, new service lines, or shifts in care delivery models.

• Ensure adoption of new structures and strategies is smooth, aligned, and culturally consistent.

• Act as a cultural ambassador, reinforcing Brightline’s mission and values through times of scale and transition.

Workforce Strategy & Insights

• Partner with Clinical Recruiting teams to ensure hiring strategy supports both growth targets, and quality of hire, and workforce readiness.

• Leverage people and business data to inform decisions, connecting workforce insights with clinical and operational metrics.

• Provide leaders with clear, actionable recommendations that drive performance and employee engagement.

Requirements:

• 8+ years of progressive HR Business Partner experience in high-growth, matrixed, or dynamic environments - with at least 3 years supporting clinical, healthcare, or field operations teams.

• Bachelor’s degree in an HR-related field and/or HR certification preferred.
  Proven expertise in organizational design, change leadership, and executive coaching.

• Strong working knowledge of employment law and employee relations best practices, with a balanced, business-oriented mindset.

• Experience partnering with operations leaders in high-growth, matrixed environments (healthcare, tech, or SaaS strongly preferred)

• Strong analytical skills - able to diagnose workforce trends, connect people data to business outcomes, and design interventions that drive measurable improvement

• Exceptional communication, relationship-building, and influence skills; able to establish trust and credibility with executives, managers, and team members.

• Strategic thinker with the ability to zoom out on vision and zoom in on details when needed.

• Comfortable operating with ambiguity, driving clarity, and leading through change.

• Willingness to travel to New York and California in alignment with Care Team needs.

We offer several benefits, perks, and stipends:

• Medical, Dental, Vision, Long-Term Disability, Life Insurance, Flexible Spending Account, and 401k

• 12 Company Holidays + Floating Holidays, Holiday Shutdown, Flexible Time Off, Parental Leave

• Health and Wellness Stipend, Home Office Reimbursement and Professional Development Reimbursement

• Stock Options

At Brightline we have built a total rewards ph