Administrative Program Director

Department Overview

The Department of Medicine (DoM) is the largest clinical department in the School of Medicine with approximately 900 employees/affiliates and an annual operating budget of over $180M. In addition, the DoM is responsible for ten divisions: 1) Arthritis and Rheumatic Disease 2) Endocrinology, Diabetes and Clinical Nutrition 3) Gastroenterology and Hepatology 4) General Internal Medicine and Geriatrics 5) Hospital Medicine 6) Infectious Diseases 7) Nephrology and Hypertension 8) Pulmonary, Allergy and Critical Care Medicine 9) Knight Cardiovascular Institute and 10) Informatics, Clinical Epidemiology, and Translational Data Science. The department also includes a sizable Research (Basic Science and Clinical) portfolio, a large education footprint and provides clinical services in many community partnerships, including Hillsboro Medical Center.

 

The Knight Cardiovascular Institute (KCVI) is recognized as a top integrated center for cardiovascular clinical care, translational research and professional training in all aspects of heart and vascular disease. Guided by a multi-disciplinary approach, researchers and clinicians drive a vibrant translational research program, which focuses on delivering the latest knowledge and cutting-edge care to patients. Specifically, research at KCVI seeks to improve patient outcomes by achieving earlier diagnosis of disease, more accurate monitoring of its progression, and tailoring therapy to the molecular basis of disease.

Function/Duties of Position

1. Operations Management, Program Development, and Strategic Planning

• Provide strategic oversight and operational leadership for the Division of Cardiovascular Medicine and the Knight Cardiovascular Institute (KCVI), supporting approximately 155 faculty and staff.
• Supervise and support the administrative manager to ensure efficient administrative and business operations.
• Promote cross-training and flexible personnel deployment to meet emergent needs, in collaboration with unit managers.
• Structure workloads and monitor productivity to ensure high-performance outcomes.
• Identify operational inefficiencies and drive continuous process improvements.
• Foster a proactive and responsive employee relations environment, addressing staff concerns to enhance satisfaction and performance.
• Serve as a liaison with other university departments and programs to support mutual operational objectives.
• Define and promote core competencies, evaluate training needs, and manage workforce development.
• Lead recruitment, onboarding, supervision, performance management, training, disciplinary actions, and terminations in alignment with policies.
• Analyze and optimize business and administrative processes to improve operational quality and cost-efficiency.
• Oversee all administrative activities in the Division office, including policy enforcement and procedural updates.
• Manage facilities and equipment, including space planning, maintenance, compliance, and utilization in collaboration with the Department of Medicine. 

2. Human Resources Management and Administration 

• Manages and oversees human resources activity for the Division’s employees in order to achieve Divisional and Departmental goals and objectives. 
• Hires, promotes, counsels, trains, supervises, and reviews Division staff. 
• Monitors and modifies staff workflow. Enforces administrative policies and procedures. 
• With HR support and guidance as needed, handles disciplinary actions and dismisses personnel when necessary. 
• Oversees creation of work schedules, including inpatient faculty call schedule and ambulatory clinic schedules. 
• Monitors faculty and staff satisfaction with the goal of reducing burnout and turnover. 
• Oversees recruitment of new staff and faculty, including privileging and credentialing, medical licensing, and new hire paperwork.
• Maintains strong working relationship with both departmental and central Research Office, and Contracts and Grants office to expedite processing of information

3. Finance, Revenue Cycle, and Philanthropy Management

• Lead financial operations for the Division and KCVI, including budget projections, clinical service line analysis, faculty compensation, productivity monitoring, and revenue/expenditure oversight.
• Manage a total operational budget of $49M for FY26 (excluding research, foundation, and special accounts).
• Maintain a comprehensive financial planning model across all KCVI accounts and provide transparent reporting for leadership.
• Develop and implement financial models, forecasts, and cost-benefit analyses to support decision-making and strategic planning.
• Identify and cultivate new r