Sales Operations Manager

About Belle

Belle is a fast-growing healthcare company revolutionizing in-home care — starting from the feet up. More than 25 million U.S. seniors can no longer safely care for their feet, contributing to over $38 billion in avoidable medical costs each year.

Belle trains and deploys a network of Community Health Workers — known as Belle Technicians — to deliver in-home foot exams, preventive care, and care management. Backed by advanced data science, our care model detects emerging health risks early. When issues arise, our telehealth team and nurses coordinate follow-up care and take action.

The result? Belle delivers clinical outcomes on par with blockbuster drugs without a single pill. Our mission: Bring Joy to Healthcare. Join us if our cause inspires you!

The Role

Belle is hiring a Sales Operations Manager to lead our high-impact, geographically distributed sales team across Georgia (GA), including both field-based and call-based agents. This role will focus heavily on performance management, team utilization, and driving key sales KPIs—not just through leadership but through systems, process design, and analytics.

Reporting to the VP of Sales, this leader will build and refine operational infrastructure to maximize the effectiveness of a dynamic sales organization. The ideal candidate has experience managing teams, thrives on data, and can motivate without micro-managing.

Key Responsibilities

• Develop and implement field sales plan with VP of Member Growth for complete GA state coverage
• Own team performance against daily, weekly, and monthly sales and outreach KPIs
• Develop systems to track agent productivity, lead flow, conversion rates, and field coverage
• Design and implement team schedules, territory assignments, and call cadences to optimize resource utilization
• Build and monitor data dashboards to detect trends, issues, and opportunities
• Lead daily/weekly team huddles to provide performance feedback, troubleshoot issues, and recognize wins
• Manage all Sales agents (call and field), including training and QA 
• Support hiring, onboarding, and ramping of new team members
• Develop and maintain SOPs for field visit documentation, call scripts, lead hand-offs, etc.
• Collaborate cross-functionally with Marketing, Product, and Operations to align on growth goals
• Ensure compliance with company policies and documentation standards
• Effectively serve as the ‘operational lieutenant’ of Belle’s Growth leader
• Increase GA market share, coordinating company-wide talent and resources

You Might Be a Fit if You:

• Have 3+ years of experience managing sales or outreach teams, ideally a mix of call center and field-based agents
• Know how to lead wi