Director, Crew Resources

About Us

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean.

 

Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network.

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

 

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Overview

Endeavor Air is seeking a visionary leader to serve as Director, Crew Resources, a pivotal role driving the strategy and execution behind our crew operations. Reporting to the Chief Administration Officer, you’ll oversee a team of 22 and partner with senior leadership to optimize staffing, planning, pay, and network alignment for operational excellence.  This is a full-time, on-site role based in Minneapolis, MN. 

This high-profile role shapes crew strategy, drives innovation, and fosters strong labor partnerships —ensuring Endeavor meets financial and operational goals while delivering a world-class experience for our crews.

 

What You’ll Do:

• Strategic Impact: Define and execute the vision for crew resource planning, aligning staffing and training with network growth and operational goals.
• Data-Driven Leadership: Oversee advanced modeling and analytics to forecast staffing needs, optimize schedules, and maintain compliance with FAA regulations and collective bargaining agreements.
• Labor Relations Expertise: Serve as a member of the negotiating committee with pilot and flight attendant unions, resolving complex issues and fostering collaborative relationships.
• Operational Excellence: Expand the use of cutting-edge tools (Rainmaker, Jeppesen, AdOpt) to enhance decision-making and efficiency.
• Executive Influence: Deliver insights and strategy decks to the C-suite, shaping decisions that impact Endeavor’s performance and reliability.

 

What We’re Looking For

• Proven leadership experience with a strong analytical and strategic mindset.
• Deep understanding of airline operations, FAA regulations, and crew contracts.
• Exceptional communication and negotiation skills to influence at all levels.
• Ability to lead through complexity and drive innovation in processes and technology.

Responsibilities

• Leverage processes to drive crew efficiency to meet crew direct financial operating targets while maintaining operational performance.
• Determine airline block hour capacity through collaboration with maintenance (MX) and Delta Network.
• Forecast long range crew staffing and training plans to align flying demand with new hires, upgrade, and various training events.
• Oversee inputs of the crew staffing models to ensure efficient staffing methodology, training, vacation allocation, absence plans, and credit.
• Work directly with Labor Relations and Labor Unions to resolve crewmember issues, grievances, and investigations. Negotiate with Labor Unions as a core member of the company negotiating committee.
• Develop and maintain statistical crew utilization data, model reporting, and strategy decks on a monthly and ad-hoc basis for C-suite review.
• Manage and set operational crew buffers (Block, FDP, Rest, Connection) using predictive modeling.
• Provide guidance to operations and senior management in the administration of the pilots and flight attendant contracts as related to crew resources.
• Expand the utilization of software tools (i.e., Rainmaker, Jeppesen, AdOpt) to identify opportunities to enhance decision making.
• Responsible for the analysis of monthly network schedules to ensure operational, crew, and maintenance needs are met.

Other Duties

• Foster productive working relationships with internal operating departments and external customers e.g., DL network planning, Delta Connection.
• Oversee and identify the most efficient manners to build pairings and lines, flow, and completion of the monthly bid process and interface.
• Oversee