General Manager @ Ovation Sienna Hills!

Campus General Manager

Status: Full-Time
Shift: Day shift
Wage: $140,000-$165,000/yr DOE

Location: Ovation Sienna Hills | 1525 East Ovation Place, Washington, UT 84780

An Ovation team member will emulate the Ovation brand with a focus on service, exceeding expectations and creating exceptional, memorable moments for all residents. Team members will always embrace and emulate the Ovation mission statement and core values and set an example of these values for all those that interact with them. They will assist residents to find their passion for life and pursuit of engagement within the Ovation family and create and maintain an atmosphere of warmth, personal interest and positive emphasis as well as a calm environment throughout the community. They will encourage and support teamwork and create memorable moments for our residents.

Our Mission: To enhance the life of every person we serve

Supports and maintains the Ovation Core Values

Integrity above all else
Passion for the quality of people’s lives
Quality that is obvious
Innovation, not emulation
A culture of respect, belonging, and celebration of diversity
Reaching to learn, grow and embrace change
 Teamwork, trust, camaraderie, and fun

As Campus General Manager, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.

Responsibilities:

• Embrace and emulate the Ovation mission statement and core values and set an example of these values for all those that interact with them.
• Assist residents and team members to find their passion for life and pursuit of engagement within the Ovation family and create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility.
• Encourage and support teamwork and empower and engage team members to create memorable moments for our residents and other team members.
• Be active participant in community involvement and corporate social responsibility.
• Embrace diversity and create a culture of respect for all regardless of  race, color, creed, national origin, age, sex, affectional preference, religion, disability, veteran status, or marital status.
• The Campus General Manager will ensure financial performance of the community, operating within the approved P&L, meeting and exceeding expected outcomes, and company’s established operating income.
• Ensure that all team members, residents, visitors, and the public follow the property’s established policies and procedures.
• Represent Ovation in the community and with outside businesses in a manner representative of the Ovation professionalism as well as represent Ovation at all top-level operational meetings.
• Foster a strong cohesive team environment that builds confidence and strong morale among staff and high staff retention.
• Role model leadership that builds community amongst the team members, fostering a speak-up culture, where every voice is heard and listened to.
• Build and lead a team of professionals that work in harmony to fulfill the Ovation mission for all stakeholders, namely residents, staff, owners and the greater community in which we operate.
• Ensure that employee counseling and disciplinary action is administered fairly and without regard to race, color, creed, national origin, age, sex, affectional preference, religion, disability, veteran status, or marital status.
• Delegate administrative authority, responsibility, and accountability to other team members as deemed necessary to perform their assigned duties.
• Consult with department directors concerning the operation of their departments to assist in eliminating/correcting problem areas, and/or improvement of services.

Working Conditions:

• Works in office areas as well as throughout the property and its premises.
• Moves intermittently during working hours.
• Is subject to frequent interruptions.
• Is involved with residents, family members, personnel, visitors, government agencies/personnel, etc., under all conditions/circumstances.
• Is subject to hostile and emotionally upset residents, family members, personnel, and visitors.
• Works flexible working hours, including weekends and holidays when necessary, and to keep a pulse on our 24/7 operation
• Is subject to call-back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.).
• Will be involved in community/civic health matters/projects.
• Attends and particip