Salesforce Life Sciences–Pharma Pre-Sales Architect

About the job you’re considering

Location: Hybrid – Chicago/New York preferred

Overview
Capgemini is seeking a skilled and strategic Pre-Sales Architect to join our Salesforce Practice, focusing on the Life Sciences industry with an emphasis on pharmaceutical clients. This hybrid role blends go-to-market solution development, proposal solutioning, and partial delivery across deals sold, helping our clients navigate complex commercial and patient engagement transformation.

Your role

• Lead Salesforce solution design and architecture during the pre-sales cycle, working closely with industry teams, delivery leads, and Salesforce account executives.
  
• Shape and deliver industry-specific Salesforce solutions that address key business needs in Pharma, such as field force enablement, HCP engagement, patient services, medical affairs, and compliance.
  
• Own the end-to-end solutioning process for proactive proposals, RFPs, and industry pursuits, ensuring technical feasibility, alignment with Salesforce best practices, and innovation.
  
• Partner with Capgemini’s Life Sciences GTM teams to develop accelerators, demos, and points of view that align with industry trends and regulatory demands.
  
• Act as a trusted advisor to prospects and clients, clearly articulating the value of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, and Industry-specific offerings like Health Cloud or Veeva integrations.
  
• Engage in billable strategic work post-sale, helping ensure architectural continuity and early project success.
  
• Collaborate with internal teams on Salesforce capability development, training, and knowledge sharing focused on the Life Sciences vertical.
  
• Stay informed on Salesforce releases, pharma industry regulations, digital health trends, and innovations impacting commercial and patient engagement models.

Your skills and experience

• 8+ years of CRM/SaaS experience with at least 5 years of Salesforce solutioning experience, preferably in the Life Sciences or Healthcare sector.
  

• Deep understanding of pharmaceutical commercial operations, including field sales models, omnichannel HCP engagement, and patient experience journeys.
  

• Experience in a pre-sales or solution architect role within a consulting or Salesforce partner organization.
  

• Strong understanding of Salesforce clouds and how they apply to regulated industries.
  

• Exceptional storytelling, proposal writing, and client engagement skills.
  

• Ability to estimate, scope, and present complex Salesforce solutions in both technical and business terms.

  Preferred Experience

• Salesforce certifications (e.g., Application Architect, Health Cloud, Marketing Cloud, Service Cloud).
  

•  Familiarity with Veeva CRM integration, Health Cloud, or pharma-specific engagement models.
  

• Understanding of data privacy and compliance requirements (e.g., HIPAA, GxP, 21 CFR Part 11).
  

• Experience delivering or solutioning Salesforce + AI/ML or analytics solutions in pharma or other Life Sciences settings.
  

• Consulting background in a global system integrator (GSI) or boutique Salesforce consultancy.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work