Program Manager, Document Control

About the Position 

Luster National is looking for a sharp, detail-driven Program Manager to lead document control efforts on a high-impact infrastructure program. If you're passionate about building smart systems, thrive on keeping complex projects organized, and know how to wrangle metadata like a pro, this is your chance to shape how information flows across one of California’s most dynamic capital programs. You’ll lead a team, collaborate with key stakeholders, and ensure every document—every version, every field, every deadline—not only lands where it should, but also meets rigorous internal and regulatory compliance standards every step of the way. 

This is a long term, full-time, hybrid position located in Sacramento, CA.  

Responsibilities 

• Establish and maintain robust document control protocols, overseeing the full lifecycle from document creation through final archiving. 
• Collaborate closely with clients, executives, technical teams, contractors, and stakeholders to facilitate timely submission, review, approval, distribution, and tracking of documents. 
• Manage the flow of all program documentation—both incoming and outgoing—ensuring accurate metadata tagging, version control, and status updates. 
• Maintain alignment with established program metadata standards, including document numbering schemes, revision logs, status indicators, and classification categories. 
• Oversee metadata integrity across the document repository to enable efficient retrieval, organization, and analytics. 
• Supervise a document control team responsible for managing program records within a digital platform such as Aconex, SharePoint, or equivalent systems. 
• Confirm that all documentation adheres to internal protocols as well as external requirements, including regulatory and contractual specifications like ISO 9001. 
• Utilize industry best practices to prepare and maintain document registers, generate metadata-driven reports, and track compliance metrics. 
• Assist audit efforts by delivering complete and accurate documentation trails, including metadata reports, version histories, and verified control copies. 
• Deliver ongoing training and mentorship to project teams and support staff, promoting consistent application of document control standards and procedures. 

Attributes 

• Excellent written/verbal communication and interpersonal skills. 
• Excellent multi-tasking and organizational skills. 
• Collaborative mindset that fosters teamwork, trust, and positive relationships. 
• Natural curiosity, problem-solving abilities, and a passion for continuous improvement. 
• Ability to work under pressure and meet tight deadlines across multiple stakeholders. 

Minimum Qualifications 

• Bachelor’s degree in Engineering, Construction Management, Technical Writing, Business Administration, or related field, or equivalent combination of education and experience. 
• 8+ years document control experience on heavy civil highways, roads, bridges, airports, or transit projects. 
• Demonstrated expertise managing full document lifecycle and metadata control in a high-volume environment.  
• Proficiency with DMS platforms (e.g., Aconex, Asite, SharePoint, or similar). 
• Familiarity with ISO standards and compliance frameworks. 
• Exceptional attention to detail, particularly in metadata entry and validation.  
• Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.) 

Compensation Details 

The salary range listed for this role is