416002 Cafe Park Supervisor

Job DetailsLevel: EntryJob Location: Galveston, TX 77554Position Type: Full TimeEducation Level: High SchoolSalary Range: $18.00 - $21.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: Hospitality - HotelJOB SUMMARY:
Café in the Park Supervisor will assist the Café in the Park Manager in supervising the Café in the Park operations. Constant training of the staff in exceptional customer service will be the main objective for the Café in the Park Supervisor.

POSITION AUTHORITY:
The incumbent is authorized to take reasonable action necessary to carry out assigned duties and responsibilities, provided such action is consistent with position guidelines as outlined below.

POSITION GUIDELINES:
Position guidelines include, but are not limited to, established company and department policies and procedures and all supervisory directives.  The incumbent is expected to exercise sound, reasonable judgment and initiative, and give high priority to accuracy and details in the performance of job responsibilities. 
 

ESSENTIAL FUNCTIONS:


Maintain a Guest Focus while performing duties
Always assume 100% responsibility for quality guest experience
Schedule staff accordingly in order to keep the department properly staffed at all times
Follow up and check on the job training
Attend all daily morning meeting held by the Executive Chef and/or the Outlet Manager
Hold daily meeting with Outlet Manager and staff to review daily operation, and to discuss past performance that can be improved
Conduct regular training and ensure that all staff participate in cross training
Encourage all staff to cross train during the low season and to follow up and check on the job training
Supervise the beverage stock, condiments and operating equipment taken is returned to the designated storeroom in a proper way and in a timely manner
Ensure that all standards set for food presentation, quality and quantity are met and monitored in order to provide and increase service standards
Supervise the overall service operation
Make sure hygiene and uniform standards are strictly followed as per F&B department standards
Distribute relative instructions and rules to the employees
Maintain smooth department operation on a daily basis
Responsible for all transactions and all accounting procedures
Ensure all information received by the Executive Chef and/or Outlet Manager is followed accurately
Attend all training conducted by the personnel department



Any and all other duties as assigned; duties are subject to change as management deems necessary to best serve the needs of Moody Gardens

QualificationsEDUCATION/ EXPERIENCE REQUIREMENTS:


High school diploma or equivalent preferred
Prior Supervisor experience preferred


 

REQUIRED SKILLS:

 

 


Must be reliable and responsible
Ability to exhibit maturity in the workplace and have a cooperative attitude
Must have strong communication skills
Ability to work a computer
Must have people management skills


 

 

PHYSICAL REQUIREMENTS:

 

 


Ability to remain on feet standing or walking for entire shift
Ability to lift up to 50 pounds
Ability to perform tasks that involve reaching, bending, and stooping