Director, Payroll Business Operations

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you 

Director, Global Payroll Operations role at Remote is a leadership position responsible for strategic planning, management, and scaling of the company's Payroll teams. They will own the end-to-end global payroll experience for customers, collaborate with internal teams to automate processes, and ensure scalability, accuracy, and data integrity. This person will be responsible for one of the most important parts of Remote product - accurately paying people on time

What you bring

• Extensive experience working in the Payroll space is a plus
• Experience leading payroll teams across a large number of countries
• Previous experience in a hyper-growth or tech start up
• Track record of automating payroll processes through product and tooling improvements
• Experience leading in-house payroll teams as well as managing payroll partners
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact
• Confident working independently and acting as a trusted advisor
• Writes and speaks fluent English
• It's not required to have experience working remotely, but is considered a plus

Key Responsibilities 

• Oversee the day to day operations of the global Payroll team and be directly responsible for the end-to-end global payroll experience for our customers
• Collaborate with internal Product and Engineering teams to lead automation of processes and product evolutions
• Strategic decisions around process improvements to ensure scalability, accuracy and data integrity
• Develop and implement best practices, key performance indicators and SLA metrics for Payroll
• Analyze and report on key drivers impacting top and bottom line performance and speed in the Payroll team
• Advise on and select external regional partners and serves as their key point of contact. Owns budgets and negotiations with external partners
• Own the new countries launch roadmap for our Global Payroll product
• Own the budget and negotiations with external partners
• Maintain relationships with external vendors and payroll service providers
• Stay up-to-date with labor and tax legislation and any changes in employee insurance and tax regulations

Practicals

• You'll report to: Director, Payroll Operations
• Direct reports: 4 Senior Managers
• Team: Operations - Payroll - Payroll Operations
• Location: You need to be in Europe, the Middle East, or Africa to apply (because the role is impacted by regulatory requirements)
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international op