Warehouse Operations Supervisor

Job Summary:
The Warehouse Department Supervisor will provide leadership and direction in a high volume outbound, B2C small parcel environment, supervise and coordinate activities of team members concerned with picking, packing, shipping, receiving and fulfillment as it relates to preparing it for same day shipping both nationally and internationally via expedited carrier services, maintaining a safe, effective and orderly work environment, scheduling, continuous process improvement and maintaining positive vendor relationships.

Job Expectations:
Orders departmental supplies as needed
Plan, schedule, and coordinate departmental activities to fulfill sales orders, meet inventory requirements, and deliver manufactured products in a timely fashion
Issue written and oral instructions
Study and standardize procedures to improve efficiency of team members
Maintain harmony among team members and resolve grievances
Confer with other managers outside of the distribution center to ensure coordination of other functions such as inventory management and quality assurance
Maintain a safe and organized work environment
Responsible for working with other departments to assist in resolving issues related to products and order fulfillment
Responsible for improving and maintaining inventory accuracy
Responsible for evaluating and planning labor for upcoming warehouse needs
Engages in the typical responsibilities of a supervisor requiring evaluating, organizing, integrating and delegating
Plans, directs and coordinates all day-to-day activities of the warehouse department in an organized, safe and sanitary work environment that is in compliance with the Company’s policies, OSHA and government regulations
Monitors and manages all aspects of team member performance to include administering write-ups/counseling
Contains and/or reduces cost and drives productivity within the department
Cooperates in a cross-functional manner as a change agent with all departments within the Company
Manages workflow to meet planned department productivity standards
Train new or newly assigned team members in the proper methods and standard operating procedures of a job function
Completes special projects as determined

Knowledge, Skills and Abilities:
Required:
Excellent organizational and managerial skills.
Excellent communication skills – written, oral, reading and understanding.
Ability to work extended hours and weekend

Equipment Knowledge:
Experience with Microsoft Office Suite Programs (i.e.: Microsoft Word, Excel) and Google Office.

Experience Requirements:
Generally requires a minimum of three (3) to five (5) years of warehouse experience in an automated environment.

Education Requirements:
Bachelor’s Degree in Business Management or related field preferred, or a combination of education and equivalent work experience.

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong founda