Medical Assistant Team Lead - Family Medicine

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Medical Assistant Team Lead - Family Medicine

                        

Location

Newcomerstown

                    

Facility

Newcomerstown Family Medicine Center

                     

Department

UPS Newcomerstown-Cleveland Clinic Union Hospital

                      

Job Code

C99898

                     

Shift

Days

                       

Schedule

8:00am-4:30pm

                       

Job Summary

                         

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.    

The Family Medicine team at Cleveland Clinic is uniquely trained to care for patients as a whole person, regardless of age or sex. The cornerstone of Family Medicine is an ongoing, personal relationship between caregivers and patients to achieve the best possible health outcomes. Caregivers and patients work together to achieve the best possible health outcomes. By joining Union Hospital’s Family Medicine Center as a Medical Assistant Team Lead, you will utilize your medical and administrative skills to provide support to patients and other caregivers under the supervision of a physician or nurse. You will also collaborate with nursing leadership to coordinate and resolve daily operational issues within the center. All your work will help to ensure that patients are in a good environment, have short wait times, and are receiving the care they have come to expect from Cleveland Clinic. 

A caregiver in this position works Monday-Friday from 8:00AM – 4:30PM.  

A caregiver who excels in this role will:  

• Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care.  

• Monitor and communicate changes in patient condition.  

• Administer specific medications under the direction of the provider. 

• Maintain equipment, medical supplies and examination areas.  

• Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.  

• Collaborate with nursing leadership for department initiatives and outcomes, promote engagement, and assist with team building initiatives and onboarding of new medical assistants and ambulatory clinical technicians. 

• Assist with communication and implementation of best practices within the clinical area. 

• Provide feedback to the Nurse Manager/designee on medical assistants and ambulatory clinical technicians for new hire, mid-year and annual reviews.