CPFR Manager (Retail Forecasting and Replenishment Manager)

We're so happy you're here! Thank you for checking our job out and we hope to have the chance to meet you in our interview process!

About the role

We're seeking a strategic CPFR Manager to optimize our supply chain and sales performance with key retail partners. You'll lead collaborative demand planning, forecasting, and inventory management to ensure product availability while strengthening relationships with major retailers. This role combines data analytics, cross-functional collaboration, and relationship management to drive consensus forecasting, reduce stockouts, and streamline operations that meet business objectives. You'll work closely with internal teams (sales, supply chain, marketing) and external retail partners to align on demand planning, promotional strategies, and inventory optimization. This role reports to our Retail Analytics Manager.

This role is part of our remote HQ! We have a fully remote, high-trust work environment - and also come together on a quarterly basis for amazing off-sites where we can connect IRL.

In this role, you will:

Collaborative Demand Planning:

• Lead the development of joint business plans and forecasts with retail partners to align on product demand, promotional events, and seasonal strategies
• Drive consensus on unified forecasts that support both production plans and retailer sales targets, proactively monitoring to reduce stockouts and minimize excess inventory

Inventory Management & Replenishment:

• Manage replenishment processes to ensure optimal inventory levels across stores, using data insights to adjust based on sales velocity, promotional activities, and upcoming events
• Implement and optimize CPFR processes to improve order-to-delivery timelines and reduce supply chain disruptions

Store Operations & Execution:

• Partner with third-party service providers to execute in-store initiatives including shelf resets, promotional displays, and planogram compliance
• Leverage real-time data and retail alerts to identify and address in-stock issues, coordinating with field teams and external partners to resolve gaps

Data Analytics & Reporting:

• Utilize syndicated data (IRI, Nielsen), retailer portals (Retail Link, Vendor Central), and internal sales data to analyze trends, promotional effectiveness, and inventory health
• Track and report on critical CPFR KPIs including forecast accuracy, fill rates, in-stock percentages, and on-time delivery with root cause analysis for variances

Cross-Functional Collaboration:

• Work cross-functionally with marketing teams to align product launches and campaigns with demand forecasts and inventory plans
• Partner with supply chain team to address challenges related to production lead times, logistics, and distribution channels

Relationship Management:

• Serve as primary CPFR contact for retailer communications and build strong relationships with key retail stakeholders
• Act as brand advocate within CPFR processes, ensuring brand needs are met while addressing partner requirements

Process Optimization:

• Identify and implement CPFR process improvements, staying current on industry best practices and retailer-specific requirements
• Drive continuous improvements through feedback loops with both internal and external stakeholders

We're looking for someone who:

• Has a Bachelor's degree in Business, Supply Chain, Retail Management, or related field
• Brings 4-5 years of experience in retail operations, supply chain management, or similar role
• Demonstrates strong knowledge of CPFR methodologies and tools with experience in demand planning, forecasting, and inventory management
• Shows excellent data analysis and reporting skills with proficiency in Excel and analytics tools
• Has strong communication and relationship-building skills with experience in cross-functional work and external partnerships
• Preferably has consumer goods or retail industry experience managing large-scale retail partnerships
• Shows familiarity with retail ERP and forecasting tools (Blue Yonder, SAP, Oracle, or similar platforms)
• Understands retail trends and challenges, especially related to mass retail channels
• Nice-to-have: SQL and Python programming skills for BigQuery data warehouse usage

Approach to the role:

• Data-driven decision maker - leverages syndicated data, retail portals, and internal analytics to provide actionable insights that drive revenue growth and optimize inventory