Coordinator - Clinical Support Services

The Clinical Support Services Coordinator position will be dedicated to the Department of Laboratory Medicine & Pathology to assist with the building of an integrated supply chain between the division of Supply Chain Management and clinical laboratories.  The CSS Coordinator will advise employees on supply chain best practices, provide critical supply and backorder management, assist in the development of key improvement projects and action-oriented analytics, and provide guidance on strategic supply chain needs.  General knowledge of laboratory products and testing processes will be beneficial in this role to design supply chain processes.  One that is self-driven, action-oriented, and focuses on relationship building will be most successful.

Clinical Support Services Coordinator works collaboratively on multi-disciplinary work groups and projects. Initiates and facilitates activities to establish and enhance financial and operational analyses, supply chain, product management, and other SCM activities and processes. Works with Mayo departments and the Product Management Committees to review existing supply expenses and to identify supply expense reduction opportunities. Collaborates with staff within Supply Chain Management, Surgery, Procedural Areas and our other customers to implement the identified supply expense reduction opportunities. Provides support for administration of inventory locations, ensuring units are properly stocked of supplies for customers. Assures quality control of all units utilizing the Enterprise Resource Planning (ERP) and Supply Information Management (SIMS) systems for inventory applications. Assists internal customers with medical supply recommendations when standard inventory supplies are stock outs or backordered utilizing the product formulary committees. Possesses extensive knowledge of medical surgical products, associated contract compliance, and acts as a liaison for product conversion. Serves as a resource on department and institutional initiatives; shares knowledge with customers and colleagues. Supports coordination of application upgrades. Provides training internally for Supply Chain personnel and customers on Logistics processes and technology. Initiates and facilitates work groups and projects to progress financial and operational analyses, supply chain, product management, and other continuous improvement. Supports daily operations of Revenue capture, supplies case cost analysis, and other related services. Conducts research, analysis, benchmarking, and audits towards implementation of supply chain best practices. Delivers supplies case cost analysis to directly support Practice standardization initiatives. Assists with SCM continuous improvement initiatives.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Bachelor's Degree and a minimum of 5 years' relevant experience in health care, supply chain logistics, finance, or related business experience; certifications may be considered in lieu of experience. In lieu of bachelor’s degree, H.S/GED and 9 years’ of relevant experience may be considered. Requires strong personal computer skills, communication skills, problem solving, continuous improvement and teaming skills. 
Maintains a broad knowledge of Mayo clinical, financial, and administrative systems/applications and processes. Serves as a resource on department and institutional initiatives; shares knowledge with customers and colleagues. 
Demonstrated verbal and written communication skills. 
Ability to work in a team-oriented environment. 
Must be adaptable and flexible in an ever-changing work environment. Able to handle/prioritize tasks simultaneously. 
Basic understanding of accounting principles. Works as a team to provide support to all departments; works with other areas of SCM to ensure exceptional customer service. 
Ability to manage time to meet required deadlines. Commodity/Service line knowledge and understanding. 
Ability to manage vendor relationships. Comprehension of customer requirements in order to provide solutions to product/service needs. 
Demonstrated analytical and project management experience.
Demonstrated knowledge of hospital departments and their basic functions.