Director of Sales Operations Planning & Execution

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

Job Description

We are seeking a strategic and execution-focused Director of Sales Operations Planning & Execution to lead the orchestration of demand planning, supply allocation, business scenario modeling, and optimization.

This role works closely with Sales, Product Planning, Supply Chain, Finance and Sales Operations, ensuring alignment between customer demand, supply availability, long-term agreements (LTAs), and financial performance objectives. The ideal candidate combines analytical rigor, operational discipline, and executive presence, with the ability to translate complex data into actionable decisions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Demand and supply tracking across segments, regions, and key accounts
• Balance strategic accounts, contractual commitments, and revenue optimization
• Co-ordinate and participate in multi-quarter supply planning and scenario modeling
• Ensure transparency and consistency in allocation decisions
• Own multi-quarter supply allocation and communication, aligned with corporate goals and objectives
• Partner closely with Sales, Product Planning, Supply Chain, Customer Operations and Finance on forecast alignment and allocation trade-offs
• Own customer and sales supply escalations and develop structured triage and resolution processes aligning with Sales, Operations, Supply Chain and Finance on mitigation strategies
• Own quarterly execution of business plans aligning with financial objectives
• Track LTA commitments (volume, pricing, timing)
• Identify risk exposure and proactively mitigate gaps
• Develop business scenario models tied to supply constraints
• Support executive decision-making with data-driven trade-offs
• Analyze trade-offs between short-term revenue and long-term strategic positioning

Qualifications

REQUIRED

• Strong and progressive experience in Sales Operations, Revenue Operations, Supply Planning, or related roles
• Experience in supply-constrained or allocation-driven environments
• Strong business and financial acumen and modeling expertise
• Proven ability to operate cross-functionally at various operating levels

SKILLS

• Advanced Excel/modeling skills
• Strong executive communication and escalation management skills

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here.