Production Supervisor

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

How Will You Make an Impact?

As a Production Supervisor at our Memphis, TN facility, you will lead the Machine Support group to ensure production schedules are met and quality standards are upheld. You’ll be responsible for team development, performance management, and driving continuous improvement across operations. Your leadership will directly impact safety, efficiency, and team engagement in a fast-paced manufacturing environment.

Location:

This role is based on-site at our Memphis, TN facility.

What Will You Do?

Leadership & Management Responsibilities

Recruitment & Retention

• Recruit, interview, and hire Process Engineers, Industrial Techs, WAVE Techs, and Machine Support Techs.
• Communicate hiring criteria to recruiters and coach team members on the interview process.
• Monitor turnover and implement improvements to enhance retention.

Employee & Team Development

• Identify individual and team strengths and development needs.
• Create and validate training curriculum for the department.
• Coach and mentor staff to deliver excellence to internal and external customers.
• Develop and manage succession plans for the machine shop function.

Performance Management

• Establish measurable goals and objectives for individuals and teams.
• Solicit feedback from Workcell Managers, Business Unit Managers, and peers.
• Provide ongoing coaching and conduct timely evaluations.
• Drive continuous improvement in operational metrics.
• Coordinate large teams and maintain focus during critical situations.
• Ensure fair and consistent recognition and rewards.

Communication

• Facilitate open communication within the department.
• Organize verbal and written communication using appropriate business style.
• Encourage input and adapt communication style to team needs.

Technical Management Responsibilities

• Oversee maintenance programs including repair parts, preventative maintenance, feeder maintenance, and support equipment.
• Plan and coordinate activities of technical staff.
• Maintain department reports and records.
• Supervise line moves and builds.
• Schedule equipment vendors for installation, repair, and updates.
• Ensure procedures and work instructions are efficient and non-redundant.
• Identify and implement best-in-class practices and improvements.
• Demonstrate commitment to customer service and problem resolution.
• Lead by example and promote a culture of accountability.
• Collaborate with Jabil’s Advanced Engineering group for support.
• Establish new measurement systems where applicable.
• Ensure compliance with safety, health, and security policies.

Management & Supervisory Responsibilities

This role reports to the Sr. Operations Manager and is responsible for leading the Machine Support group. The supervisor oversees staffing, training, performance, and technical execution within the production environment.

How Will You Get Here?

• Bachelor’s degree in Engineering preferred.
• Minimum of 3 years of experience in maintenance management.
• Or an equivalent combination of education and experience.
• Hands-on experience with Surface Mount Technologies (SMT) and Thru-hole equipment.
• Knowledge of process optimization, SPC, DFM, DFT, Demand Flow Technology, and DOE methodologies.
• Familiarity with engineering disciplines including chemistry, mechanical, electrical, and industrial engineering as they relate to surface mount and final assembly.

 

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social s