Associate Registrar for Academic and Student Records

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

The Associate University Registrar position is responsible for ensuring quality service to faculty, students and alumni through timely and accurate supervision of the production, maintenance, and management of all enrollment activities of Georgetown University undergraduate, graduate and doctoral students including non-degree, and special student groups such as Consortium, Senior Citizen Auditors, Non-Credit certificate and Exchange Students in the interpretation and implementation of university academic policies and accepted guidelines of professional practice and government regulations.

The position manages all staff and responsibilities defined under the Academic and Student Records unit in the University Registrar's Office. This unit is responsible for the records imaging system, grading, maintenance of academic records, graduation degrees and rank, and provides transcript and certification services. This position works closely with the University Registrar, Deputy Registrar, Director of Student Systems, Associate and Assistant University Registrars, Associate and Assistant Deans, and other administrative staff of the schools and departments.

Work Interactions

The Associate University Registrar reports directly to the Associate Vice President and University Registrar. The Associate University Registrar is the primary point of contact for day to day in-person, self service, online and remote our services at the Student Services Center on Main and Capitol Campuses. This position coordinates and counsels each school regarding academic records and enrollment processes. In particular, this position is responsible for training and oversight of distributed maintenance of academic records in the various schools. This position also directly supervises and provides guidance and support to the Assistant Registrar for Records as Consortium Coordinator, athletics compliance, the Assistant Registrar for Veterans Affairs, Benefits and Certifications as the certifying official for all military benefits, athletic compliance and enrollment reporting to the Clearinghouse, and supervisor for transcripts

Requirements and Qualifications

• A Master’s degree and 6-8+ years of experience in higher education are required.

• A Bachelor’s degree with 10+ years of progressive leadership experience in a large multifaceted university setting may substitute as equivalent for a master’s degree

• Experience managing high visibility projects with multiple internal and external constituents required

• Must be able to manage and prioritize projects with attention to detail, excellent communication with high-level constituents, and management of complex issues with technical and functional teams as needed

• Must be able to lead effectively and work independently while maintaining close contact and communication with the University Registrar and stakeholders

• Preferred experience with Banner, Degree Works, EMS, Cognos, MS Office Suite, Google AppExtensions

• Excellent organization skills

• Ability to prioritize multiple projects and organizational needs

• Proven ability to work with and act as translator among multiple constituents from the most senior level to technical staff

• Ability to work as a member of a team within the Office of the Registrar while maintaining independent responsibility for a variety of projects and initiatives

• Project management methodology knowledge is desired

• Knowledge of Ellucian Banner student Information system and general higher education regulations

• Must be able to work well under pressure

• Skilled and successful at prioritizing work and multi-tasking to meet competing deadlines

• Strong time management skills are a must

• Must be a detail oriented creative thinker who can solve issues and collaborate with diverse teams

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