Patient Account Collector

To perform this job successfully, the individual must be able to perform all of the essential
duties satisfactorily and meet the expectations listed in a consistent manner. The
requirements identified below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions and meet the expectations. The successful employee will
be able to type 35 wpm, have good oral and written communications skills, good time
management skills, a pleasant but firm tone of voice, be thorough and complete in their
work. Employee must be able to effectively and efficiently resolve disputes with customers.
The successful employee will also have the ability to ask people for money on debts owed.
Additional Skill set requirements:
 Good oral and written communications skills
 Understanding of insurance explanation of benefits desirable but not required
 Must be able to handle distraught and/or disgruntle patients
 Must be able to work under stress and maintain a professional demeanor