Jobs and Careers
AS
Parts Counter Specialists
ASCO EquipmentUnited Statesfull_timeVerifiedPosted 30 Dec 2024
About the role
At ASCO our attitude is "We're On It" -Ready to serve, sell, quote, repair, fix, rent, replace and solve equipment problems, questions, challenges that lie ahead. We were built over 65 years ago to be a blessing in the lives who depend on us. So, you better believe we're on it.
ASCO Equipment has a career opportunity for a Parts Counter Specialist in Belton, TX. The Parts Counter Specialists will be responsible for providing superior customer service to both customers and in-house service technicians in fulfilling their parts needs. The Parts Counter Specialist will coordinate the logistics of ordering/tracking parts and manage inventory with the overall goal to minimize equipment downtime needed to complete repairs and preventative maintenance. The Parts Counter Specialists will be also responsible for providing superior service while working with customers over the phone and on a walk-in basis.
Extensive Benefits unparalleled in our industry:100% Paid Health Insurance401K + Profit SharingASCO Children's Education Program-Education Assistance Award to aid the children of ASCO employees in their pursuit of higher educationPaid Holidays + More!
ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
ASCO Equipment has a career opportunity for a Parts Counter Specialist in Belton, TX. The Parts Counter Specialists will be responsible for providing superior customer service to both customers and in-house service technicians in fulfilling their parts needs. The Parts Counter Specialist will coordinate the logistics of ordering/tracking parts and manage inventory with the overall goal to minimize equipment downtime needed to complete repairs and preventative maintenance. The Parts Counter Specialists will be also responsible for providing superior service while working with customers over the phone and on a walk-in basis.
RESPONSIBILITIES:
- Provide superior customer service with warm greetings, high energy, and eagerness to help
- Ask questions to accurately identify machine make/model/serial numbers
- Investigate part needs and determine what additional parts would be needed
- Fulfil parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner
- Accurately match orders with packing slips
- Collect customer payment information/POs and call on past due accounts
- Utilize resources, (online manuals, microfiche) to properly identify parts needed
- Maintain parts inventory
BASIC QUALIFICATIONS:
- 2+ years of experience as a parts specialist is preferred
- Ability to work in a fast paced/high volume dealership
- Detail oriented, time management, and teamwork skills
- Excellent customer service and communication skills
- Proficient computer skills, and experience with G-Suite & other parts programs
- A personal dedication to work safety and with accountability
- Bi-Lingual is a plus but not required.
Extensive Benefits unparalleled in our industry:100% Paid Health Insurance401K + Profit SharingASCO Children's Education Program-Education Assistance Award to aid the children of ASCO employees in their pursuit of higher educationPaid Holidays + More!
ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
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