Shared Services Leader

Company Description

Current has completed the acquisition of Hubbell® Incorporated’s commercial and industrial (C&I) lighting business, creating a premier end-to-end lighting solutions business. This brought together two iconic businesses with deep innovation heritage, strong brands and application expertise and allows Current to be strategically positioned to now focus all investments into lighting and controls solutions. We have an enhanced distribution footprint and digital tools to service customer needs more easily, quickly and efficiently, and strong new product pipelines and shared patented technologies to deliver added value to customers. Primary office locations are Cleveland, OH and Greenville, SC, with centers of expertise locations in Austin, TX, Rolling Meadows, IL and Quebec, Canada. Manufacturing operations reside in Hendersonville, NC, Pittsburgh, PA, Plympton, MA, Christiansburg, VA, Acuna, MX and Tijuana, MX.

Job Description

The Shared Services Center Leader will be responsible for domestic and international accounts payable (AP), credit, collections (receivables) and payroll for Current.  The business has completed the acquisition of Hubbell’s C&I Lighting business during Q1’22, you will also play a critical role in exiting the Transitional Services Agreements from Hubbell Corporate in these areas, establishing a single team and resourcing them accordingly.  

The AP activities include, but are not limited to, supplier invoice and travel & expense report processing, closing AP sub-ledger, performing internal controls, forecasting trade payables and reporting AP metrics.   The credit and collections activities include, but are not limited to, cash and credit note application, dispute management, credit decisions and management, performing internal controls, forecasting collections and reporting collection metrics.   The payroll services include, but are not limited to, weekly and bi-weekly employee payments, disbursements for tax and benefits and performing internal controls. You will be responsible for managing teams in Cleveland, Greenville, overseas and any outsourced services.

Essential Responsibilities:

• Manage, lead and develop team of global credit, collections, payables and payroll associates under the relevant Team Leaders
• Oversee customer onboarding (including credit checks) and collections processes
• Oversee cash application, credit note application and resolution of short paid invoices
• Address customer complaints/requests concerning invoices
• Monitor existing customer credit lines and grant credit to new customers
• Manage escalated collection issues through communication with sales team, customer communication, final demands or transition to Collection Agencies.
• Prepare and report metrics on collections and payables to monitor performance
• Prepare forecasts for payables and collections to aid cash flow forecasting for the business
• Oversee AP invoice processing, responsiveness to inquiries, and accuracy of payments.
• Address vendor complaints/requests concerning payments.
• Coordinate with Sourcing related to corporate credit card program and associated issues.
• Prepare, review and analyze select GL account reconciliations, journal entries and accruals
• Oversee electronic systems interfaces within SAP and Open Text workflow systems
• Develop, implement and enforce policies and procedures for payables, collections and payroll.  Monitor, maintain and enhance controls in relation to cash disbursement functions.
• Oversee payroll processing with third party providers and preparation of payroll files
• Coordinate with Tax Department to ensure Payroll Tax filings are timely and compliant
• Coordinate efforts between Payroll, Legal and HR to ensure accuracy of HRIS data and employee reporting.
• Oversee quarterly and annual Payroll reporting (i.e. W2, 401K)
• Manage escalated challenges with Payroll third parties and/or HR
• Ensure compliance to any relevant external reporting requirements
• Drive process improvements through either automation or workflow enhancements
• Coordinate efforts with Controllership team to ensure timely information for various audits across all teams.

Qualifications

• Strong people management skills, handling salaried and hourly employees.
• Bachelor’s degree in Accounting or Finance.
• Advanced problem resolution and written and verbal communication skills.
• Excellent interpersonal, conflict resolution, presentation and customer service skills.
• Strong decision-making, multi-tasking and execution abilities under tight deadlines.
• Ability to maintain a high level of product knowledge across all business lines.
• Customer centric mentality, with the ability to anticipate customer/supplie