Parts Manager - Madison, WI

Job DetailsJob Location: MADISON OFFICE - MADISON, WI 53704Salary Range: $65,000.00 - $85,000.00 Salary/yearJob Shift: 1st ShiftTransport Refrigeration Services, Inc. | Madison, WI
Full-Time | 1st Shift | Monday–Friday (No Weekends)

Transport Refrigeration, Inc. is hiring a Parts Manager to oversee parts department operations, inventory control, and parts associates at our Thermo King dealership in Madison, WI. This role is responsible for driving efficiency, accuracy, safety, and customer service within a fast-paced fleet service environment.

If you’re a hands-on Parts Manager who thrives in inventory control, leadership, and customer service, we want to hear from you.

Benefits & Schedule

Monday–Friday, Day Shift – No weekends, 7:00 AM - 3:30 PM
PTO begins Day 1
Medical, dental, and vision insurance (multiple plans)
Employer-paid life & long-term disability insurance
401(k) with company match after one year
Stable leadership role with long-term growth

Key Responsibilities – Parts Manager

Manage all parts department operations and supervise, train, and complete performance reviews for Parts Clerks
Oversee inventory control including inventory value, invoicing, receiving, cores, obsolete stock, and part returns
Track inventory levels in service trucks
Improve Parts department efficiency, accuracy, and performance
Meet with parts customers and manage large account accessory unit parts
Ensure parts vehicles are maintained, clean, and organized
Maintain a clean, safe, and organized Parts room
Ensure all associates follow safety policies and procedures
Back up the Parts Clerk, including assisting customers at the counter or by phone
Operate a forklift to move inventory and load/unload trailers
Source and manage cost-effective vendors
Process counter invoices and quotes using the MAS system
Complete required annual Thermo King training
Maintain strict confidentiality
Perform additional duties as assigned

Qualifications

High school diploma or equivalent
Experience managing parts, inventory, or warehouse operations
Strong math skills (percentages, fractions, inventory calculations)
Excellent written and verbal communication skills
Proven leadership and team-building ability
Professional, customer-focused demeanor
Willingness to work extra hours and travel for training as needed
Valid driver’s license
Experience with Microsoft Word, Excel, Outlook, PowerPoint
Forklift experience preferred

Physical Requirements

Lift up to 50 lbs occasionally and 20 lbs frequently
Frequent standing, walking, bending, twisting, squatting, and climbing
Push/pull inventory and equipment as needed
Repetitive keyboarding and fine hand manipulation
Occasional ladder use
Close vision and ability to adjust focus required

Transport Refrigeration Services, Inc. is an Equal Opportunity Employer
Direct applicants only — no recruiting agencies

 
Qualifications