Director of Regulatory Services

Job Posting Title

Director of Regulatory Services

Agency

640 SERVICE OKLAHOMA

Supervisory Organization

Development & Support

Job Posting End Date (Continuous if Blank)

April 10, 2025

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

AGENCY SUMMARY

The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.

This position has an annual rate of $115,000, commensurate with experience.

The Service Oklahoma offers a generous benefits package, including a benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans. The Service Oklahoma will match up to 7% towards an employee’s Defined Contribution retirement plan. Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave. Additionally, employees will receive longevity payments based on their years of service with the State of Oklahoma.

Job Description

POSITION SUMMARY

The Director of Regulatory Services is responsible for ensuring the state's compliance with all federal and state laws governing driver licensing and motor vehicle services, and related compliance programs. This role provides strategic oversight of regulatory enforcement, policy development, and procedural decision-making to uphold the integrity, security, and efficiency of the state’s motor vehicle and driver licensing systems.

POSITION RESPONSIBILITIES

This job description describes the general nature and level of work performed by the employee assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills.

• Ensures adherence to federal laws such as Federal Motor Carrier Safety Administration (FMCSA) regulations, the Driver’s Privacy Protection Act (DPPA), and the REAL ID Act, as well as state-specific driver licensing statutes and administrative codes.
• Oversees compliance with state and federal policies related to commercial and non-commercial driver licensing, vehicle registration, and titling.
• Confirms all programs operate within legal requirements while enhancing public safety and protecting personal data.
• Manages federal and state audits specific to driver license and motor vehicle services, regulatory inquiries, and corrective actions.
• Develops and implements new legislation, administrative rules, and agency policies.
• Ensures statewide compliance with FMCSA regulations, the Driver’s Privacy Protection Act (DPPA), the REAL ID Act, and state driver licensing and motor vehicle laws.

• Creates procedures that align with both federal and state regulations.
• Maintains the integrity and security of driver licensing and motor vehicle services programs.
• Guides policy decisions and operational strategies related to both driver licensing and motor vehicle services, ensuring compliance and supporting strategic decision-making.
• Drafts and proposes new legislation, administrative rules, and regulatory policies related to driver licensing and motor vehicle services.

• Analyzes changes in federal and state laws, ensuring timely implementation of new requirements affecting both driver licensing and motor vehicle services.

• Administers the state’s compliance with the REAL ID Act, ensuring secure identity verification processes and adherence to federal guidelines, particularly in relation to both driver licensing and motor vehicle services.

• Tracks and manages state and federal audits related to both motor vehicle services and driver licensing, ensuring timely responses and corrective actions.
• Maintains detailed compliance records for both driver licensing and motor vehicle services, addressing regulatory findings and overseeing resolutions.

• Serves as an authority on procedural and policy decisions related to driver licensing and motor vehicle services compliance.
• Interprets state statutes, administrative codes, and federal regulations to guide agency operations for both driver licensing and motor vehicle services.
• Collaborates with other divisions to address daily operational decisions related to driver licensing and motor vehicle services, en