Sr. Analyst, Diner Pricing

About The Opportunity
We’re all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

Why Work For Us

Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you’re looking for a place that values strong relationships, embraces diverse ideas–all while having fun together–Grubhub is the place for you!

The Impact You Will Make:

The role is on the Diner Pricing team reporting to the Manager of Diner Pricing, and it’s part of Grubhub’s Growth team. You will develop, test, evaluate and implement pricing strategies to optimize to business outcomes, while strategically delivering value to customers to build longer term retention. You will be responsible for developing recommendations and driving decisions that have portfolio-wide impacts and influence multiple facets of the business. You will also have the opportunity to influence the strategic roadmap for Pricing across Finance, Product, Engineering, and Loyalty amongst other functional areas. To achieve these objectives, you will have end-to-end ownership of projects from identifying opportunities, analysis, building testing plans, getting stakeholder buy-in, execution, monitoring and refining the strategy.  

The ideal candidate will have not only strong quantitative qualifications, but also an ability to combine data-driven insights with conceptual thinking and a constant business-outcomes orientation. This role will require influence and coordination across multiple stakeholder groups at varying levels of the organization. As such, exceptional communication and ability to synthesize analysis into clear and compelling narratives is a must. The ideal candidate should also have a proven ability to operate successfully in a fast-paced and entrepreneurial environment. You will need to be able to establish a well-informed long term agenda, drive structured problem solving, while also remaining agile and resilient to new opportunities.

• Design, experiment and execute pricing strategies to continuously optimize diner revenue and deliver on growth and profitability across the portfolio

• Partner with Logistics, Loyalty, Product and Finance teams to design pricing strategies that align with shared agendas while reaching the organization’s performance targets

• Effectively communicate portfolio revenue performance, highlight opportunities, understand competition, and influence leaders

• Apply sound, data-driven business judgment, weighing multiple factors, to determine and influence prioritization of marketing, pricing, and product investments across Grubhub

• Innovate and continuously advance your analytic capabilities and infrastructure to drive actionable consumer insights through reinvention of reporting and monitoring, automation, standardization, and democratization of data

• Support organization-wide decision-making utilizing not only quantitative dimensions but also by pairing it with strong conceptual problem solving, effectively synthesized into impactful, outcomes-oriented insights

• Align stakeholders on priorities and timelines and manage the intersection/execution of many price changes

• Drive integrated thinking, building recommendations for decisions weighing multiple facets of the business while balancing short term goals against the long term roadmap

• End-to-end process ownership - ability to identify and change the way we work and willingness to move beyond the status-quo

What You Bring to the Table:

• 4+ years experience directly driving revenue outcomes in a data-driven, multidisciplinary, agile organization

• Exhibited ability to direct and synthesize complex analysis and data into easily understandable, compelling, and actionable insight

• Strong written and oral communication skills to effectively influence various functional groups and up to executive levels

• Effective even when working in unstructured or uncertain environments

• Strong self-management / prioritization and influence capabilities

• Deep expe