Are you someone who strives for excellence, values accountability, provides the best service, all while reflecting unwavering integrity? Our talented team members across the state follow the behaviors, beliefs and outcomes of these core values to ensure that our vision is met.   If you're ready to join the TSTC family and make great memories please complete our application process.

Job Description

The Senior Business Analyst, People Analytics and Institutional Research serves as a strategic advisor and subject matter expert in leveraging data to unlock insights and drive meaningful decisions. This role supports both HR and institutional objectives by analyzing data across employee and student experiences, synthesizing survey and assessment results, and developing actionable strategies to enhance engagement, retention, and organizational outcomes. The incumbent designs tools and models to gather, analyze, and report on data throughout the life cycle of employees and students, ensuring alignment with strategic goals and fostering a culture of data-driven decision-making. This position requires a high level of collaboration across functional areas of the college.

The salary range for this position is $75,643.83 - $86,990.40

The final salary offer will be determined based on the candidate's qualifications and experience.

Essential Functions

Champion Core Values:

• Uphold the organization's values of Excellence, Accountability, Service, and Integrity in all interactions with stakeholders and team members.

Strategic Collaboration:

• Partner with HR leadership to align employee experience analytics with workforce planning, development, and retention strategies.

• Partner with Institutional Research leadership to integrate student experience insights into academic and operational strategies, including retention, success, and workforce readiness.

• Maintain strong business relationships with key stakeholders across the college, with emphasis on high transparency of data results and business insights.

Effective Communication:

• Translate data results into actionable, business-minded recommendations to enhance employee satisfaction, student engagement, and overall organizational performance.

Experience Lifecycle Analytics:

• Collect and analyze data at critical stages of the employee and student life cycle (e.g., onboarding, development, engagement, transitions, and departures).

• Design and administer surveys, assessments, and feedback mechanisms using tools like Qualtrics to capture meaningful insights from employees and students.

Advanced Analytics and Modeling:

• Utilize statistical and machine learning models to identify trends, predict outcomes, and provide recommendations for HR and institutional improvement.

• Perform hypothesis testing and root cause analyses to address challenges such as attrition, engagement gaps, and program effectiveness.

Data Visualization and Reporting:

• Create compelling dashboards and reports using tools like Tableau, Power BI, and Workday analytics, alongside Qualtrics reporting features, to communicate insights effectively to leadership.

• Develop reporting frameworks that integrate employee and student data to identify shared opportunities for organizational growth.

Feedback and Program Evaluation:

• Design and conduct experiments to test the effectiveness of HR and institutional initiatives, leveraging employee and student feedback to iterate and improve.

• Evaluate program outcomes, identifying strengths and areas for improvement to support continuous improvement across the organization.

Data Quality and Governance:

• Ensure accuracy, security, and compliance of all employee and student data in alignment with organizational, state, and federal standards.

• Advocate for and implement best practices in data governance and ethical use of analytics.

Continuous Improvement:

• Stay current with advancements in data science, feedback methodologies, AI/ML, and best practices in people and institutional research.

• Drive data literacy across the organization, enabling stakeholders to use insights effectively in decision-making.