Senior Manager, Product Management - Reverse Supply Chain (Hybrid - Seattle)

Job Description

The Sr. Manager Product Management – Reverse Supply Chain Technology is a key member of the Nordstrom Product Management team, responsible for setting the vision and driving the technical capabilities that power our reverse supply chain network.  This role partners closely with leaders across stores, inventory, operations, and software engineering to drive the future of Nordstrom’s reverse supply chain network. This is a highly visible and critical role to Nordstrom, and the ideal candidate will have a balance of business and technical acumen as well as a demonstrated ability to deliver value iteratively while making meaningful progress on north star initiatives.

A day in the life…

Advanced Capability with the following competencies, requiring little day to day management support: 

• Develops and manages supply chain product strategies with the product management team
• Ensures alignment on priorities and direction by partnering with other groups, stakeholders and leaders
• Partners with UX, Research, and Engineering on feature design and development
• Develops a/b testing plan with analytics where appropriate
• Drives ownership of features and services throughout the product lifecycle for our cross-channel customer experiences
• Collaborates with peers and leaders across the enterprise to solicit needs, define vision and ensure outcomes align with enterprise priorities and goals
• Hires and develops an efficient and effective team that meets the needs of the product management strategies
• Stays close to industry best practices and broader company strategy to serve as an area subject matter expert and provide context for product managers
• Maintains a strong understanding of available technologies and applies technology solutions, where appropriate, to improve efficiency and ultimately benefit the customer
• Evaluates our processes and provides input into driving better ways of working within product management and cross-functionally
• Effectively delivers enterprise solutions through a mix of direct ownership and indirect influencing of stakeholders at various seniority levels

You own this if you have…

• Minimum 8 years’ experience with 3+ years of management experience, specifically in product management with technology or ecommerce company preferred
• Returns domain experience
• Experience both building and buying (including implementing) software solutions, and a proven track record of leading build vs. buy decisions
• Ability to operate within ambiguity and drive alignment across organizations
• Experience with domain driven design and working backwards product methodologies
• Ability to inspire others, including demonstrated experience managing and leading strong teams
• Ability to define, measure and analyze processes to identify improvement opportunities
• Technical background and understanding of software development principles and a/b testing
• Demonstrated ability to achieve strategic goals in an innovative and fast-paced environment
• Strong interpersonal, oral and written communication skills both up and down the organizational hierarchy

If you are excited about what you read above, think you have what it takes, but don’t necessarily meet every single point on the job description, please still apply

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay rang