Senior Manager

Site: The Brigham and Women's Hospital, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

Job Summary

Mass General Brigham's Metabolic and Bariatric Surgery program unite leading experts in obesity medicine, surgery, and research to deliver personalized, evidence‑based care. Our multidisciplinary teams use advanced medical and surgical approaches to support sustainable weight loss and improved long‑term health. We understand the challenges patients face in managing weight and the life‑changing impact that comprehensive treatment—including bariatric surgery—can have. While surgery can feel intimidating, many patients experience lasting benefits and often wish they had pursued care sooner.
Within this environment, the Senior Manager plays a key operational leadership role, ensuring that departmental functions, resources, and teams are aligned with organizational goals. Although this position does not involve direct patient care, it is essential to enabling high‑quality service delivery, staff engagement, and continuous improvement across the program.

Summary
Responsible for leading and managing departmental operations, strategic initiatives, and team performance in alignment with organizational goals. Ensures effective coordination of resources, delivery of high‑quality services, and compliance with regulatory and organizational standards. Provides day‑to‑day leadership, fosters staff engagement, and drives continuous improvement. This position will be between both sites, MGH and BWH. As well as offer a flexible Hybrid schedule.

Patient Care Required: No

Essential Functions
Oversee operational, administrative, or clinical support functions within assigned departments or service lines.
Lead planning, development, and execution of departmental goals aligned with organizational strategy.
Supervise and develop managers, supervisors, and staff; ensure appropriate staffing and performance management.
Monitor key performance indicators, analyze trends, and implement process improvements.
Collaborate across departments to support integrated service delivery and optimize resources.
Ensure compliance with regulatory requirements, accreditation standards, and internal policies.
Prepare and manage budgets, forecasts, and financial performance targets.
Serve as a liaison to senior leadership, providing updates on outcomes, risks, and opportunities.

 

Qualifications

Education
Bachelor's Degree Healthcare Administration required and Bachelor's Degree Business required and Bachelor's Degree Public Health required and Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials

Experience
Experience leading operational or clinical programs in a healthcare or related setting 5-7 years required and Experience in a formal management or supervisory role overseeing teams and projects 3-5 years required

Knowledge, Skills and Abilities
- Strong knowledge of healthcare operations, regulatory compliance, and performance improvement strategies.
- Excellent leadership and communication skills, with the ability to lead teams.
- Proficiency in project management, data analysis, and strategic planning.
- Ability to work collaboratively across disciplines and influence at multiple levels of the organization.
- Demonstrated commitment to quality, equity, and innovation in healthcare delivery.

 

Additional Job Details (if applicable)

Physical Requirements

• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Occasionally
• Carrying Occasionally
• Pushing Rarely
• Pulling Rarely
• Climbing Rarely
• Balancing Occasionally
• Stooping Occasionally
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Occasionally
• Gross Manipulation (Handling) Constantly
• Fine Manipulation (Fingering) Frequently
• Feeling Constantly
• Foot Use Rarely
• Vision - Far Constantly
• Vision - Near Constantly
• Talking Constantly
• Hearing Constantly

 

Remote Type

Hybrid

 

Work Location

75 Francis Street

 

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