Main Library Manager (0923) - San Francisco Public Library (153927)

Company Description

This is a Position-Based Test conducted in accordance with CSC Rule 111A.

Application Opening – March 3, 2025
Application Deadline – March 21, 2025
Compensation Range: $141,700 - $180,856 Annually (Range A)
Appointment Type: Permanent Civil Service
Recruitment ID: PBT-0923-153927; RTF0153926-01134433

The San Francisco Public Library (SFPL) is dedicated to connecting our diverse communities to learning, opportunities and each other. The library system includes the architecturally significant Main Library, an anchor institution in the City’s Civic Center, 27 neighborhood branch libraries that serve all neighborhoods throughout the City, two administrative buildings and four bookmobiles. With a collection of more than 3.7 million items, and circulation exceeding 14 million each year, SFPL serves more than 4 million visitors annually. The library embraces its role as the most democratic of institutions, providing safe and welcoming facilities for all. Through a robust array of services and programs, the library places an emphasis on literacy and learning, digital inclusion, social justice, equity, and healthy communities. For more information about SFPL, please visit www.sfpl.org.

The San Francisco Public Library (SFPL) must build a culture, space, and workplace that is accessible and welcoming to all current and future employees, and to actively build an environment in which all people, regardless of background, identity, or ability, can be equal participants. In this way, our staff at all organizational levels can reflect the communities we serve. A safe, equitable public library is an actively anti-racist public library. Creating an inclusive public library means aligning with the lived realities of people of color. The San Francisco Public Library is committed to advancing racial equity for our workforce and community. SFPL will actively engage in anti-racist practice, programs, and collection development in carrying out the Library’s mission.

Job Description

Under the direction of the Chief of Public Services, the Main Library Manager provides leadership and oversight for all operations, staff, and services at the Main Library. This role is responsible for implementing departmental policies and procedures, managing budgets, and ensuring high-quality public service delivery.

The Main Library Manager leads system-wide cultural programs and outreach through the library’s Affinity Centers, including the African American Center, Chinese Center, Filipino Center, Stegner Environmental Center, Hormel LGBTQIA+ Center, and the new Latinx Affinity Center. Additionally, this position oversees Access Services, including the Talking Books and Braille Center (TBBC) and Deaf Services Center.

Serving as the primary liaison to city agencies, nonprofit organizations, and community partners, the Main Library Manager represents the San Francisco Public Library (SFPL) externally and coordinates high-profile tours and special initiatives with municipal, state, and federal officials. This role also supports staff in developing innovative programs and services aligned with the Vision 2030 Strategic Plan, evaluates service effectiveness, and manages data collection and reporting on public use of the Main Library.

Essential duties and responsibilities include but are not limited to: 

• Manages budget planning, preparation, and monitoring; directs annual work plans for all public-facing Main Library managers; oversees reference services, materials paging, circulation, system-wide text/chat services, the Telephone Information Program, and specialized resource centers (e.g., African American Center, Chinese Center, Children’s Center, Filipino American Center). Handles procurement of equipment and supplies.
• Develops and implements new programs and services, assesses their effectiveness, and reports on library performance. Manages data collection and analysis of public usage trends. Optimizes staffing levels to align with strategic priorities.
• Coordinates cross-division collaboration for major initiatives such as Night of Ideas, the annual Pride Parade, and cultural celebrations. Leads high-profile events in partnership with the Mayor’s Office, municipal agencies, and state and federal officials.
• Establishes priorities for Affinity Center teams to enhance outreach to underserved communities.
• Supervises Access Services, including the Talking Books and Braille Center and Deaf Services Center, to improve services for patrons with disabilities.
• Other duties as assigned

Qualifications