Front Desk Receptionist

 

At the Achievement Center of LECOM Health, we believe in those we serve as much as we believe in those who serve. If you’re looking for a place that invests in your growth and values your contributions, come join us! Together, we can help ensure that any child, through any challenge, can achieve.

• Recognized as a 2025 Best Place to Work by The Nonprofit Partnership's Nonprofit Excellence Awards, we're proud of the culture we've built - one where our team feels supported, celebrated and inspired to do their best work every day.
• More than a Century of Service: Since 1923, we’ve built a legacy of making a meaningful impact on children’s lives—stability you can trust.
• Employee Engagement Above the Benchmark: We consistently score above national benchmark for employee engagement. Our team is happy, mission-driven, and supported, fostering a positive and uplifting workplace.
• Flexibility & Fun: Enjoy a work environment that values your well-being, offers flexibility, and encourages a sense of humor along the way.
• Mission-Focused Impact: Be part of helping any child overcome challenges, knowing your role truly matters.
• Feel Valued & Grow: With annual professional development dollars, tuition discounts, and year-round trainings, you’ll find real opportunity for professional growth and personal fulfillment.

Position Description:

Be the face of an agency that makes a difference in the lives of children and families every day. Our Front Desk Receptionist plays a vital role in creating a warm, professional, and welcoming environment for clients, families, and staff alike. If you’re detail-oriented, compassionate, and excel at multitasking, we invite you to bring your administrative skills and positive energy to our dedicated team. 

Responsibilities:

• Provide clerical, reception, and operational support duties in a fast-paced environment. 

• Present as the “face” of the agency and consistently maintain a professional and positive image. 

• Interact with children, families, and visitors with warmth and professionalism, ensuring each experience reflects our mission and values. 

• Handle confidential information with the highest degree of discretion and professionalism. 

• Accurately maintain and organize clinical records. 

• Perform efficient and accurate data entry with minimal error. 

• Manage front desk operations, including answering phones, greeting visitors, and directing inquiries appropriately
  
• Schedule and reschedule client appointments using established agency procedures. 

• Assist with general office duties and special projects as assigned.
   

Requirements 

• High school diploma or equivalent required; associate degree preferred. 

• Prior experience (at least 6 months) in a reception, clerical, or administrative support role, ideally in a healthcare or child-serving setting. 

• Strong organizational and time-management skills with the ability to handle multiple tasks effectively. 

• Excellent interpersonal, written, and verbal communication skills. 

• Proficient in Microsoft Office Suite and comfortable learning new systems. 
• Commitment to confidentiality, compassion, and teamwork.
   

Why join the Achievement Center of LECOM Health?

Compensation: The ACLH offers a competitive salary based upon experience.

Time Off: 8 Paid holidays in addition to generous vacation, sick, and paid time off.

Professional Advancement: Professional development opportunities and dedicated training budget.

Benefits: 

• Medical Insu