Sr Director Analyst HR and L&D Skills Development and Management (REMOTE US)

Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner’s Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations. As more seasoned members of the analyst team, Senior Directors also play a role in supporting junior analyst development and leading research discussions and collaboration.

This role is an opportunity to join Gartner’s growing Human Resources Practice as an HR technology generalist with a specific focus on learning and development (L&D) technology. A team of experts within this group is dedicated to tracking the leading edge of HR technology innovation — notably the impact of AI and other HR technologies on HR — and advising Chief Human Resources Officers (CHROs) and other HR functional leaders on HR tech strategies, initiatives and investments. Senior Directors are expected to offer flexibility in what they can cover and how they channel their expertise.

Please note; this is an individual contributor role.

What you will do:

• Create innovative, thought provoking, and highly leveraged “must-have insights” content on topics including (but not limited to) the L&D and skills management technology landscape, including emerging AI use cases.

• Develop new insights and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act

• Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward

• Demonstrate thought leadership in establishing Insights positions across a team of analysts

• Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda

• Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights

• Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions

• Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings

• Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business

• Provide high quality and timely content peer review

• Build credibility as an industry expert to represent Gartner insights, methodology and strategy

• Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the Insights community

• Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery

• Be a mentor and a coach by supporting more junior team members

• Be client-centric while actively seeking to help clients engage regularly and often with Gartner insights and interactions

What you will need:

• Bachelor's degree or equivalent experience and 12+ years of relevant field or industry experience.

• Specific knowledge of L&D and skills management platforms and technologies is essential, including the unique challenges of transitioning legacy systems to emerging solutions, the impact of AI-enabled skills management technology on learning systems and how skills management (including skills identification, skills taxonomy creation) impacts skills development.  

• Extensive experience with one or more of the following software; Cornerstone, Dayforce, Gloat, LinkedIn, Microsoft, Oracle, SAP, Skillsoft, Workday.

• Profound understanding of the challenges CHROs face as leaders within the enterprise as well as familiarity with both CHRO and L&D leaders’ workflows and priorities.

• Deep first-hand knowledge of the skills tech and L&D landscape, including market dynamics, vendors, products a