Transformation Product Manager, Global Technology

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

 

As a Product Manager in Operating Model Enablement, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

 

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Partners with product teams to identify opportunities for process improvement and enablement
• Helps create artifacts, templates, and playbooks to support consistent and effective product management practices
• Facilitates feedback loops and learning activities (e.g., retros, working sessions, product reviews) to drive continuous improvement
• Assists in assessing team maturity and recommending actions that strengthen product operating models
• Provides coaching and guidance to less experienced product managers as part of broader enablement efforts
• Supports the evolution of internal product training and onboarding materials

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management 
• Strong communication skills and ability to influence across product, design, and engineering teams
• Experience working in cross-functional teams to drive improvements in how products are built and delivered
• Ability to contribute to the creation of templates, documentation, and training materials
• Demonstrated interest in developing product management capabilities at scale
• Analytical skills and comfort using data to identify opportunities and measure impact

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization
• Experience supporting product operating model initiatives or internal product enablement
• Degree in a relevant field such as Computer Science, Engineering, Business, or related disciplines

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support,