Sea Life Park Hawaii - Food & Beverage Team

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect. 

Are you passionate about quality fun and delicious food? Do you enjoy working in a fast-paced, team environment? If you are ready to contribute to a quality guest experience, the Food and Beverage department may be the place for you!



The Food and Beverage Team Member performs duties that include, but are not limited to, preparing food, providing customer service, stocking and rotating products, following safety regulations, and performing various administrative and cleaning tasks. Working as a Food & Beverage Team Member is the perfect way to gain valuable customer service, food preparation, decision-making, and problem-solving skills

We are currently looking for a:

 

Sea Life Park Hawaii - Food & Beverage Team

Roles & Responsibilities:

 

Role & Responsibilities: 

• Greet customers, assist with questions, and manage accurate transactions to provide an engaging customer experience 

• Smile and communicate with coworkers and guests 

• Prepare and serve food and drinks in a safe and timely manner 

• Maintain a safe work environment, according to company and external inspection standards 

• Replenish condiments, beverages, and food supplies while maintaining a clean work area 

• Conduct transactions while ensuring all handling procedures are followed – including credit and refund transactions, loss prevention 

• Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests 

• Monitor product quality and communicate shrinkage/waste to the lead and/or supervisor 

• Ensure all food product specifications and procedures are followed during preparation 

• Provide excellent customer service 

• Follow all opening and closing as well as operating procedures for the location – including cleanliness and safety, food safety, food quality, guest service and loss prevention 

• Adheres to all training guidelines 

• Quickly and politely respond to and resolve guest questions and concerns 

• Follow all proper Personnel Protective Equipment guidelines 

• All other duties assigned by leadership 

 

Education and Experience: 

• No education requirements for this role 

• Previous work experience is not required 

• Must become Food Handler Safety Certified (ServSafe or similar) or become so within 90 days of hire, when required by state and local guidelines. 

 

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skill