Front Desk Attendant - LECOM Park

The Pirates Why

The Pittsburgh Pirates are a storied franchise in Major League Baseball who are reinventing themselves on every level. Boldly and relentlessly pursuing excellence by:

• purposefully developing a player and people-centered culture;
• deeply connecting with our fans, partners, and colleagues;
• passionately creating lifetime memories for generations of families and friends; and
• meaningfully impacting our communities and the game of baseball.

At the Pirates, we believe in the power of a diverse workforce and strive to create an inclusive culture centered in Passion, Innovation, Respect, Accountability, Teamwork, Empathy, and Service.

Job Summary

The Front Desk Attendant provides efficient and friendly service and support to visitors, players, coaches, and clients at LECOM Park.

Responsibilities

1. Greet and welcome guests at the front desk, answer questions and resolve issues in a friendly and courteous manner.
2. Ensure adherence to all visitor regulations in order to maintain a safe environment.
3. Answer incoming telephone calls, respond to inquiries and transfer calls to appropriate individuals as necessary.
4. Monitor personnel entry/exit and log vendors and visitors.
5. Monitor cameras and intercom system for security purposes.
6. Maintain a daily activity report on all activities and observations completed during shift and follow-up with Supervisor on previous day's activities.
7. Prevent unauthorized persons from loitering in area of assignment.
8. Assist the staff with mailings, sending faxes, and making copies.
9. Track and log all receiving packages coming through the front desk
10. All other projects as assigned by Coordinator, Florida Operations.

Qualifications

Required:

1. High School Diploma or equivalent
2. A minimum of one (1) year of office support or customer service experience.
3. Knowledge of office equipment (fax, copier, phone, etc.)
4. Computer proficiency, particularly in Microsoft Word, Excel, and Outlook and internet.

Desired:

1. Two (2) years’ prior experience in hospitality, administrative support, or front desk reception.
2. Fluent in Spanish.

Equal Opportunity Employer

The Pittsburgh Pirates are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.