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Administrative Assistant
World ReliefUnited Statesfull_timeVerifiedPosted 30 May 2024
About the role
ORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding. In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
The Administrative Assistant provides administrative and clerical support to World Relief Quad Cities (WRQC). This position supports day-to-day operations for the WRQC Moline office and serves as the first point of contact for office visitors.
POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
The Administrative Assistant provides administrative and clerical support to World Relief Quad Cities (WRQC). This position supports day-to-day operations for the WRQC Moline office and serves as the first point of contact for office visitors.
Role & Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Function in primary reception role for program participants, volunteers and other visitors to the office, fielding general questions, providing basic assistance, or connecting them to appropriate staff in a timely manner
- Answer general incoming calls and allocate messages from voicemails to appropriate staff in a timely manner
- Maintain a clean, welcoming and informative environment in the office reception area
- Open, distribute and process incoming mail and prepare outgoing mailings
- Maintain up to date calendar of staff and intern birthdays, work anniversaries, and other celebratory events and coordinate appropriate acknowledgements
- Assist in orientation of new employees to office policies and procedures
- Manage, track and ensure the smooth functioning of office resources such as office furniture, keys, equipment (computers, printers, etc.), office phones, cell phones, and vehicles
- Maintain adequate quantity of general office and cleaning supplies, including ordering for delivery and pickup as needed
- Oversee the site security plan and filing of any security or risk management incident reports with World Relief Home Office
- Troubleshoot basic IT issues for the team and coordinate use of IT contractors as needed for more advanced IT problems
- Assist with check deposits at the bank, cash withdrawal, and other finance-related responsibilities as assigned
- Coordinate services of other contractors as needed (office cleaning, toner, vehicle repair and maintenance, etc.) and ensure invoicing is submitted to finance in a timely manner
- Assist in logistics and operations of annual World Relief events and projects including but not limited to staff meetings, conferences, retreats, fundraising events and volunteer events as assigned by supervisor
- Assist the Leadership Team in various tasks and projects as assigned
Knowledge, Skills, & Abilities
- Leadership and cross-cultural experience desired
- Fluent in English with excellent oral and written skills; preferably bi-lingual (Swahaili, Spanish, Arabic, or Burmese)
- Experience working with in person and phone interpreters preferred
- Advanced proficiency in MS Office programs
- Detail oriented with ability to manage multiple tasks and projects simultaneously
- Enjoy working in a fast paced, challenging, and multi-cultural environment
- Able to work well with others in a professional, friendly, and flexible manner
- Ability to do basic IT troubleshooting with staff computers and equipment
- Ability to problem solve independently and improve office functions independently
Requirements
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and
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