GxP Services Director

Company Information

At Advarra, we are passionate about making a difference in the world of clinical research and advancing human health. With a rich history rooted in ethical review services combined with innovative technology solutions and deep industry expertise, we are at the forefront of industry change. A market leader and pioneer, Advarra breaks the silos that impede clinical research, aligning patients, sites, sponsors, and CROs in a connected ecosystem to accelerate trials.

Company Culture

Our employees are the heart of Advarra. They are the key to our success and the driving force behind our mission and vision. Our values (Patient-Centric, Ethical, Quality Focused, Collaborative) guide our actions and decisions. Knowing the impact of our work on trial participants and patients, we act with urgency and purpose to advance clinical research so that people can live happier, healthier lives.

At Advarra, we seek to foster an inclusive and collaborative environment where everyone is treated with respect and diverse perspectives are embraced. Treating one another, our clients, and clinical trial participants with empathy and care are key tenets of our culture at Advarra; we are committed to creating a workplace where each employee is not only valued but empowered to thrive and make a meaningful impact.

Job Overview Summary

The GxP Services Director has the responsibility, as assigned, for leadership of one of the Consulting Service lines within an increasingly diverse consulting group. The Director serves in a team leadership role and provides industry experienced support and consultancy services as an individual contributor or as part of a larger team for Advarra Consulting Client Projects. The Director professionally applies working knowledge and expertise in applicable GxP operations roles (e.g., Clinical, Manufacturing, Laboratory, etc.), quality assurance, and other diverse areas, as assigned by the management team, to effectively manage opportunities, services and project deliverables to Clients. The Director supports the Advarra Consulting Leadership by providing input to strategic design for the organization and services. The Director supports operations and resources and is accountable for the assigned service line(s) offering(s), services delivery management, and sales enablement. The Director provides training and oversight and serves as a mentor to departmental staff members and independent sub-contractors. The Director is responsible for achieving goals and objectives jointly established with Advarra Consulting Leadership. The Director represents Advarra Consulting on Business Development /Sales meetings, Marketing support and by working closely with the other Advarra Consulting Directors and Leadership to collaboratively grow the overall Advarra Consulting Group.

Position should maintain a billable utilization rate of approximately 65%.

Position may require extensive travel, up to 50% or greater at times.

Position is eligible to be home based, which requires a self-provided designated workspace that is free from distractions and interruptions, as well as maintains a high-speed internet connection.

Job Duties & Responsibilities

• Responsible for supporting the operational/financial metrics and overall business results of Advarra Consulting.
• Provide input and support for setting and driving strategic direction and ensuring profitable growth of Advarra Consulting.
• Performs consultancy services for Clients, at times serving in a lead role or supporting the Project Manager, by providing Subject Matter Expertise (SME) and oversight of assigned projects programs.
• Establishes, cultivates, and maintains relationships with specific Clients as the primary SME point of contact for service-related Client communications and serves as a point of escalation for the Client and Project Management Office (PMO) for project issues.
• Actively promotes the Advarra Consulting Service Lines through thought leadership.
• Collaborates with Commercial Sales to actively develop new approaches and opportunities to expand the customer base, as well as participate in client meetings and support the scoping of client projects including appropriate solutions, deliverables, timelines, effort for such projects.
• Responsible for the quality and timeliness of consulting delivery and maintaining customer satisfaction.
• Creates and implements operational processes to drive consistency and support achievement of Advarra Consulting’s business strategy.
• Interacts with executive levels internally and externally regarding matters that influence strategies and strategic relationships.
• Manages and leads through individual contributors who are either Advarra Consulting FTEs or independent consultants as assigne