Clinic Manager (Pod Operations, Aligned Nursing, & Outreach Site Manager)- Mission Cancer & Blood (Des Moines)

Mission Cancer & Blood, part of UI Health Care, is seeking a Clinic Manager for clinic staff is a leadership role responsible for directing daily operations, supervising nursing staff, ensuring high-quality patient care, and maintaining regulatory compliance. They act as a liaison between staff and administration, handling staffing schedules, staff training, performance evaluations, and clinic budgeting. 

Duties to include:

Financial Management

•         Develop budget priorities that are responsive to clinic needs and align with institutional strategies and priorities. Actively engage with clinic governance in collaboration with hospital and department leaders.

•         Provide financial projections and operational recommendations to meet or exceed budget targets.

•         Manage financial and productivity data; review and analyze and evaluate performance relative to targets. Investigate gaps in meeting targets and propose adjustments or solutions.

•         Actively monitor budgets and evaluate performance relative to targets. Investigate and resolve discrepancies.

•         Develop hospital budgets; assess needs for capital equipment and personnel resources. Submit proposals with appropriate justification. Meet budgetary targets

•         Ensure maintenance and adherence to regulatory standards set by state, federal, UI Healthcare, and University policies and procedures.

•         Understand and practice “Lean” standards for clinical operations. Identify opportunities for clinical operations improvement.

•         Actively engage with Nursing and departmental leadership to ensure clinical and operational continuity across clinical operations.

•         Allocate resources to meet quality and productivity expectations.

Patient Care/Service Delivery

•         Identify needs, trends, and forecasts to provide patient care

•         Identify trends and determine QA priorities

•         Recommend QA and patient/customer satisfaction strategies

•         Develop and monitor plans to enhance patient satisfaction

•         Work in collaboration with hospital and department leaders, including medical and nursing directors, to implement best practices and new models of care/service.

•         In collaboration with hospital and department leadership, ensure that clinical operations are reviewed regularly and in compliance with UI Health Care, The Joint Commission, and other regulatory agencies.

•         Oversee and ensure compliance of safety regulations.

•         Work collaboratively with nursing, department, and hospital leadership on the review of health care delivery.  Identify systematic problems with clinical operations and recommend solutions.

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