Front Desk Receptionist

Description

Are you searching for a better work / life balance? Have you thought about returning to the workforce but have yet to make that leap? Do you enjoy a fast paced, customer focused environment? If so, AW Health Care is the place for you!

AW Health Care is a St. Louis based, independently operated, women-owned enterprise. We recently celebrated 20th anniversary in the home health industry. AW is a rapidly growing home health agency, with an innovative approach to patient centered care. Our team consists of over 400 employees serving over 1500 patients in Missouri and Illinois.

AW Health Care is currently seeking a Full Time front desk receptionist to perform various duties, tasks, and responsibilities, which are important for the smooth operations of the office.

Hours: Monday-Friday from 8:00AM-4:30PM, no weekends, no holidays.

AW Health Care Benefits:

AW Health Care offers its' employees a wide range of benefits including:

• Medical
• Dental
• Matching 401K
• Paid Time Off
• And a wide range of supplemental benefit options including, but not limited too:
• Life Insurance
• Short Term/Long Term Disability
• Accidental Death and Dismemberment

RESPONSIBILITIES:

• Answer telephone calls, providing accurate information about services and procedures; provide further assistance to satisfy patients’ inquiries, maintaining open communication with clients, and attending to patients’ current needs
• Order Supplies when needed
• Monitor all incoming faxes and forward them to the appropriate person
• Maintain extension list and AW email list
• Open and distribute mail/stamp or weigh all outgoing mail
• Mail out invoices when needed
• Faxing and scanning
• Sort and hand out payroll checks
• Maintain office services through standard operations and procedures,
• Provide excellent customer service with prompt and courteous communication.
• Accurately enter a variety of data into information systems.

Requirements

QUALIFICATIONS:

• Must poses excellent oral and written communication skills needed to effectively communicate with physicians, all levels of staff within the administration and patients.
• Must have above average public relations skills needed to interface with community leaders.
• Knowledge of organizational policies, procedures and systems, clinical office procedures, computer systems and various applications.
• Proficiency in Microsoft Office Word and Excel.
• Skills in planning, organizing, delegating/supervising and evaluating the effectiveness of existing methods and procedures.
• Able to set priorities among multiple requests.
• Able to effectively problem solve on a timely basis.