Product Inventory Analyst, Disney Cruise Line

Job Posting Title:

Product Inventory Analyst, Disney Cruise Line

Req ID:

10105728

Job Description:

Disney Cruise Line is a world-renowned leader in hospitality and entertainment and has been recognized as the top cruise line for families. Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew, and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community.

As a Product Inventory Analyst for Disney Cruise Line, you'll be at the heart of optimizing inventory strategies to enhance guest experiences and drive successful product rollouts. This role involves analyzing performance data to improve inventory utilization, managing guest inquiries, and introducing process improvements across both shoreside and shipboard operations. You’ll collaborate with cross-functional teams, including Disney Cruise Line Business Systems Management, to identify system enhancements, deliver innovative solutions, and actively participate in User Acceptance Testing (UAT) for system upgrades. Your problem-solving skills and creativity will directly impact guest satisfaction, ensuring seamless product launches and contributing to overall business growth.

The Product Inventory Analyst will report to the Product Inventory Manager and sits in Celebration, FL.

Responsibilities:

• Leverage deep knowledge of Disney Cruise Line offerings to provide operational support, guide peers, and share insights.

• Independently manage complex projects and departmental responsibilities, prioritizing tasks and confidential information with minimal oversight.

• Oversee the configuration of Seaware packages, pricing structures, and inventory setup, ensuring timely website launches.

• Advise collaboration partners on effective system usage, using JIRA for product tracking and guest-facing product introductions.

• Support initiatives across various business areas, including onboard dining, merchandise, gifts and amenities, onboard hotel and entertainment inventory offerings, port adventures, tour operators at ports of call, and warehouse & logistics partners.

• Identify efficiencies and drive creative solutions to business needs, while ensuring adherence to company policies and guidelines. Focus on innovation and process improvement.

• Apply in-depth policy and system knowledge to make informed decisions, complete time-sensitive tasks, and communicate updates across all organizational levels.

• Adapt to evolving priorities and support shoreside product development and shipboard/vendor operations in a dynamic environment, shifting strategies, and new product launches with minimal guidance.

• Participate in User Acceptance Testing (UAT) for upgrades and enhancements to Disney Cruise Line systems, influencing potential system improvements.

• Collaborate with revenue management, sales, marketing, digital, and communications teams to align strategies, achieving revenue and guest satisfaction goals.

• Leverage yield management and analytical skills to support cruise product strategies through Business Objects and MicroStrategy.

• Forecast inventory needs based on business trends and communicate these plans to fleet leaders and operators.

• Support shipboard and shoreside teams by managing product modifications, cancellations, price adjustments, and updates for onboard activities, dining, merchandise, and amenities.

• Negotiate and influence partners across various departments to meet and exceed revenue and guest experience goals.

Basic Qualifications:

• 4+ years of experience in system data management, project management, or operations, with a focus on business transformation and attention to detail.

• Expertise in revenue optimization and guest experience enhancement in sectors like merchandise, food & beverage, or entertainment.

• Strong communication and interpersonal skills, able to collaborate across technical and non-technical teams at all organizational levels.

• In-depth knowledge of yield management and analytics, with experience using tools like Business Objects or MicroStrategy to improve cruise product strategies.

• Demonstrated expertise in driving critical initiatives, guiding teams toward successful execution, and delivering innovative solutions in a fast-paced environment.

• Skilled at prio