Performance Improvement Coordinator - Ambulatory

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate.  We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. 

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.  Come make a difference at Ochsner Health and discover your future today! 

This job collaborates with department managers and committees in the identification, trending and analysis of clinical quality issues and facilitates resolution of these issues in a collaborative fashion. Plays a key role in accreditation and survey processes within the organization as well as the Advanced Certification Specialty programs, where applicable.

Monday - Friday 8AM - 5PM

Education

Required - Registered nurse diploma.

Preferred - Bachelors degree in nursing.

or

Education

Required - Associates degree in healthcare or related field.

with 5 years of related experience in healthcare or quality improvement.

Work Experience

Required - 3 years of experience as a professional nurse in an acute care setting.

Preferred - 5 years of experience as a professional nurse in an acute care setting.

Certifications

Required - Current registered nurse (RN) license in the state of practice.

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications.

• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.

• Knowledge of regulatory and accrediting standards.

• General knowledge of quality management and continuous quality improvement.

• Ability to work a flexible work schedule (e.g. 24/7, weekend, holiday, on call availability) and travel throughout and between facilities.

Job Duties

• Conducts report analysis on occurrences, outcomes and other indicators.

• Participates in various organization committees and councils to provide data analysis, trended reports and direction for performance improvement initiatives.

• Provides education to the organization related to performance improvement, clinical patient safety and statistical analysis.

• Acts as a resource to the organization for all regulatory requirements, including conducting regularly scheduled Joint Commission Mock Surveys and facilitates organizational continued Joint Commission readiness.

• Participates in risk management through the identification, trending and follow up of clinical issues.

• Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
 

Physical and Environmental Demands
The physical essential functions of this job include (but are not limited to) the following:  Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilitie