Career Advisor - Reentry Program

Description

We believe every individual has the power to create a positive social impact. Goodwill of the San Francisco Bay has numerous opportunities for people who want to make a difference, while building their professional skills. Our organization is rooted in empathy and a driver of the circular economy in the SF Bay. Your professional skills will help to propel a mission driven organization that cares deeply about people and the planet. We look forward to welcoming you. 

The Career Advisor is responsible for delivering comprehensive and specialized career services for our reentry clients. This position will provide intensive career coaching support, assessments, job placement, and retention services to clients impacted by the justice system. This position will collaborate closely with Goodwill’s Employer Engagement team, Mission Advancement Team, and San Francisco’s Workforce Development system to match job seekers with employment opportunities in growth industries.

This position reports directly to the Reentry Program Manager for San Francisco.

What We Offer:

• $67,500/annually
• Competitive Employee Discount
• Accruable Vacation & Sick Time
• Medical, Dental & Vision Insurance* 
• Continuous Growth & Development Opportunities
• Mental Health + Wellbeing Employee Assistance Program 

What You Will Do: 

• Create a warm and friendly experience for clients of the job center.
• Provide one-on-one assessments and career coaching to enrolled job seekers.
• Prepare job seekers for employment, including resume preparation, interviewing skills, and workplace etiquette. Work with job seekers to complete a professional development portfolio.
• Facilitate career readiness, professional development, and life skills workshops.
• Develop individual employment and training plans that address employer needs, job-seeker goals and capabilities, and job search strategies.
• Maintain relationships with and make appropriate referrals to other service and training providers who can assist participants with supportive services designed to mitigate barriers, enhance employability, and maintain employment.
• Provide support at employer hiring events, job fairs, and community events.
• Recruit caseloads at community events, and Goodwill activities.
• Work as part of an interdisciplinary team with the instructional team, onsite referral partners, and employer engagement staff to ensure job seekers’ success.
• Maintain up-to-date knowledge of Labor Market Information and relevant training/program requirements/directives.
• Complete client/job seeker intakes and orientations.
• Input job seeker information into CRM systems, maintain electronic and hard copy confidential case files, document participant progress in service entries and case notes, prepare progress reports, and complete employment retention and other documentation.
• Participate with OEWD workforce providers to increase Goodwill’s presence in the community, including representing Goodwill at community events.
• Collaborate with the Specialized Job Center/Comprehensive Job Center teams and other MA staff on additional workforce initiatives as assigned.

What You Bring to the Role: 

Bi-lingual applicants are preferred but not required.

• Bachelor’s Degree or at least two years of career counseling, social work, or social sciences experience in a non-profit setting.
• Prior experience providing employment-related case management, career coaching, and employment retention services to justice impacted individuals preferred.
• Prior experience in conducting vocational assessments and understanding transferable skills, aptitudes, and abilities as well as the barriers that hinder employment for marginalized populations, particularly the justice justice-involved in the Bay Area
• Demonstrated ability to manage computer operations in MS Office Suite and Client Relationship Management (CRM) systems such as Salesforce and Workforce Central.
• Have strong project management skills to handle multiple projects simultaneously.
• Communicate in a professional manner while working in a highly collaborative environment.
• Understand the unique employment needs of justice impacted individuals.
• Possess knowledge of cultures, ethnicities, gender, sexual orientations and age groups other than one’s own, able to work  effectively with all.
• Be team-orientated and can work well with others in a highly collaborative environment.
• Be receptive to feedback, willing to learn, and embrace continuous improvement.
• Ability to work onsite at SF Headquarters a minimum of 4 days/week.

Pursuant to the San Francisco Fair Chanc