Financial Systems Senior Business Process Lead - SCM

Job Summary: 

The Senior Business Process Lead – SCM is a Finance-led business process owner responsible for identifying business process capability gaps, standardizing business processes, defining and prioritizing Oracle ERP-enabled capabilities for Oracle Supply Chain Management (SCM). 

This role leads the business “what/why” outcomes, value ranking business related requests, business requirements intent, acceptance criteria approval, and business readiness for quarterly releases. The role partners closely with the IT ERP Product & Delivery organization, which owns the technical “how/when”: of identified business-related requests platform roadmap, solution design, delivery execution, environments, deployments, integrations, and technical readiness.

This position is also the Subject Matter Expert (SME) for the SCM workstream, partnering day-to-day with the existing business SME(s) in Advisory, Assurance, Tax and Finance to ensure requirements, decisions, testing, and readiness reflect real operational needs—without pulling the current SME/leaders into constant review and discussion mechanics.

The SCM focus areas are, but not limited to, Purchasing, Supplier Management, Self Service Procurement, Item Management, Supplier Portal, Order Management, Inventory Management, IDR, Automation, AI and Reporting.

This position is to collaborate with Internal Audit to embed compliance/controls into defining business requirements and reporting requirements.  This role does not own production support, system administration, or application configurations.

Job Duties:

Workstream SME Leadership (SCM)

• Serves as the Financial Systems SME and business   process lead for the SCM workstream, partnering with the business process owner/SME(s) who retain operational process ownership
• Partners collaboratively with the business process owner/SME(s) to validate process intent, confirm operational feasibility, and ensure changes are adopted effectively
• Translates business SME input into clear outcomes, requirements intent, and acceptance criteria; drive timely decisions to avoid delivery delays
• Maintains knowledge of current-state and target-state SCM processes, key policies, reporting needs, and control expectations
• Develops and maintains business process maps (BPMN)
• Develops and executes test scenarios/scripts (/UAT) and validate fixes
• Contributes to training materials, jobs aids, SOPs and OGL

Business Process Capability Ownership (SCM)

• Defines target-state business capabilities and process outcomes for SCM applications (e.g., project accounting outcomes)
• Maintains the business capability requirements (what/why) and business value ranking to inform; the ERP Product & Delivery team that retains accountability for delivery sequencing. Defines measurable success metrics and partner on value realization reporting (cycle time, quality, adoption, compliance outcomes)

Business Requirements Intent, Acceptance Criteria Approval & Traceability

• Leads discovery with Finance/Operations stakeholders to capture business needs, pain points, and desired outcomes 
• Drafts business requirements intent and business acceptance criteria, including controls/audit evidence needs, reporting impacts, and data integrity considerations
• Partners with IT ERP Product Delivery teams who finalize the Functional Design Document (FDD) 
• Collaborates with IT ERP Product Delivery team who finalize the Technical Design Document (TDD) and that those technical designs trace back to approved business requirement intent

Demand Intake & Backlog Governance (ServiceNow → Azure DevOps (ADO)

• Serves as the business process SME lead for SCM demand items in ServiceNow. Ensure required intake fields are complete (i.e. outcomes, value driver, draft acceptance criteria, UAT owner, reporting impact)
• Collaborates with IT ERP Delivery Team that a ServiceNow item has a linked ADO number and remains traceable through delivery and validation

Quarterly Release Governance — Business Readiness (Oracle cadence)

•  Business impact assessment for quarterly Oracle releases and firm-led changes (process impacts, training/comms needs, reporting impacts, Finance compliance considerations)
• Coordinates validation