Audiology Assistant 2 (H)

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The Department of Otolaryngology is currently seeking a full time Audiology Assistant 2 to work in Miami, FL. The Audiology Assistant 2 performs tasks that are prescribed, directed, and supervised by a certified and/or licensed audiologist.  The Audiology Assistant 2 serves as a mentor to Audiology Assistant 1’s, through supporting their training and professional advisement.  The Audiology Assistant 2 ensures clinics remain on time and can cover for all areas of Audiology Assistant responsibility as needed.

CORE JOB FUNCTIONS

• Supports Audiologist in audiological testing and evaluation, ensuring proper fitting of hearing devices and technology.

• Supports the delivery of services, where appropriate.

• Performs hearing aid orientation, including basic care and use of hearing aid (insertion, removal, adjusting volume, etc.) Demonstrates care and maintenance of hearing devices to patients and support/care givers.

• Works directly with the Practice Manager to support the training of junior Assistants.

• Supports the training of Audiology Assistant 1s in all areas of responsibility.

• Submits signed consents to healthcare centers to initiate retrieval of medical records, pathology slides, x-rays, and other pertinent reports.

• Prepares treatment room for examination of patient.

• Cleans and sterilizes instruments while observing principles of sterile technique.

• Assists with examinations by preparing supplies and handing instruments and materials to the audiologist as directed.

• Cleans and sanitizes patient room between each appointment.

• Manages and maintains accurate and complete patient records and documentation. Greets patients upon arrival and verifies patient information. 

• Directs patient to the clinic or audiology room and ensures the patient is ready for the provider. 

• Provides patients with basic instruction and information regarding examination procedures. Manages, organizes, and stocks audiology rooms with all supplies needed by specialty daily and discards expired supplies. 

• Checks audiology clinic organization and cleanliness weekly, hand sanitizer dispensers and reports the need to have them filled and/or to request deep cleaning.  

• Assists in performing clerical duties such as answering phone calls and maintaining administrative records. Utilizes IDX RIS/PACS to track patient arrival times and advises front desk personnel of patient delays to maintain daily schedule. 

• Documents all equipment issues and reports to appropriate managing staff. 

• Reports unusual incidents in a timely manner to appropriate supervisory personnel. 

• Assists in the distribution of patient label stickers in Audiology.

• Performs daily biologic checks of audiological equipment and reports any problems with equipment to the equipment manufacturer and Practice Manager.  

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                                         

Education:

High school diploma or equivalent

Certification and Licensing:

Audiology Assistant Certification completion within the first three months of employment.

Experience:

Minimum 3 years of relevant experience

Knowledge, Skills and Attitudes:

• Skill in completing assignments accurately and with attention to detail.

• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.

• Ability to process and handle confidential information with discretion.

• Commitment to the University’s core values.

• Ability to work independently and/or in a collaborative environment.

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