Guest Request/ Linen Runner

Job Description

Job Title:   Guest Request/ Linen Runner

Reports to: Executive Housekeeper

Status:       Non-exempt

Position Summary:  The Guest Request/ Linen Runner is responsible for completing guest request to ensure guest satisfaction as well as assisting the housekeeping team with linen distribution and delivery. The Guest Request/ Linen Runner creates an experience an experience for our hotel guests by offering them a clean, stylish, comfortable environment.

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Essential functions:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Complete requests to guest rooms to ensure guest satisfaction
2. Deliver linen to housekeeping closets
3. Stock housekeeping carts
4. Manage towel inventory at the pool
5. Organize and stock housekeeping closet
6. Manage inventory of guest supplies, inform Housekeeping Manager with weekly par levels
7. Complete project of the day.
8. Check closets and clean as necessary.
9. Perform their work in a safe manner.
10. Report to work on time and in proper uniform.
11. Perform other tasks as assigned by management.

Qualifications:

Education:  no formal education required.

Experience:  No previous experience necessary. Previous housekeeping experience desirable.

Hours required:  Scheduled days and time vary based on hotel needs. Must be able to work weekends.

Ability to read a limited number of two or three syllable words.

Ability to lift, pull and push moderate weight (minimum of 30 lbs)

This description is a summary of primary responsibilities and qualifications.  The job description is not intended to include all duties or qualifications that may be required now or in the future.