Job Description Summary

Serves as a Watch Officer in the Aerospace Response Center (ARC), responsible for overseeing day-to-day operations in rotating shifts, ensuring continuous monitoring and response to risk events affecting GE Aerospace. This position, in coordination with ARC staff, will identify, evaluate, and respond to potential threats and develop strategies to mitigate risks in accordance with the GE Aerospace crisis management plan and attendant standard work. Recommends improvements and additions to existing standard work to streamline processes and build resilience.

Job Description

Job Title

Aerospace Response Center Watch Officer

Company Intro/About Us

GE Aerospace is a world-leading provider of jet engines, components, and systems for commercial and military aircraft. At GE Aerospace, we are committed to innovation, safety, and delivering high-quality solutions that power the future of flight. Working here means being part of a team that values collaboration, respect, and continuous improvement.

Site Overview

This role is based at GE Aerospace’s Aerospace Response Center (ARC) in Evendale, OH. The ARC is a critical hub for monitoring and responding to risk events that may impact GE Aerospace operations worldwide. At Evendale, you’ll work in a fast-paced, dynamic environment that prioritizes safety, quality, and operational excellence.

Role Overview

As an Aerospace Response Center Watch Officer, you will oversee day-to-day ARC operations during rotating shifts, ensuring continuous monitoring and response to risk events affecting GE Aerospace. This role involves evaluating and responding to potential threats, coordinating with teams during incidents, and implementing crisis management processes. You will also contribute to training ARC personnel and recommending improvements to standard work to enhance resilience.

Key Responsibilities:

• Monitor and assess risk events across product, security, infrastructure, reputational, and cyber risk areas.
• Coordinate with multiple teams to ensure effective response, communication, and collaboration during incidents.
• Make quick decisions in high-stakes environments, prioritizing tasks and mitigating risks to ensure successful outcomes.
• Adhere to internal crisis management plans, standards, and regulations during emergencies.
• Implement GE Aerospace response and global security operations processes.
• Assist in managing crisis triage efforts, phone lines, security tools, case management systems, emergency notification systems, and security distribution lists.
• Provide real-time support and guidance to GE Aerospace travelers, addressing safety or security concerns during their journeys.
• Conduct training sessions for ARC personnel, including analysts and other watch officers.
• Utilize technical expertise and judgment to solve problems, leveraging analytic thinking and technical skills.
• Complete special assignments and other duties/tasks as assigned.
• Demonstrate a strong working knowledge of Microsoft Office products and the ability to perform multiple tasks in a challenging, high-stress environment.

The Ideal Candidate

The ideal candidate is detail-oriented, proactive, and thrives in high-pressure environments. They have strong communication skills, a solid understanding of global security issues, and the ability to make sound decisions in complex situations.

Basic Qualifications

• Bachelor’s degree in a related field (e.g., Security Management, Risk Management, International Relations, Political Science) from an accredited university or college.
• Strong understanding of global security issues and risk mitigation strategies.
• Excellent communication and interpersonal skills, with the ability to work effectively under pressure.
• Ability to analyze complex information and make sound decisions.
• Willingness to work shifts in a 24/7 operational environment, including on-call availability.
• Must be a United States citizen.
• Ability to obtain and maintain a US DoD Security Clearance.

Preferred Qualifications

• Multilingual capabilities.
• Proven experience in incident and crisis management in a Global Security Operations Center.
• Experience in the use of Ontic and Everbridge software platforms.

Additional Information

• Work Shift: Rotating shifts in a 24/7 operational environment, including nights, weekends, and holidays.
• Scheduled Weekly Hours: 40 hours.
• Work Authorization: Must comply with U.S. immigration and legal requirements.
• Security Clearance: Ability to obtain and maintain a US DoD security clearance.