Tax Operations Lead

About Priority:

Priority Technology Holdings, Inc. is a leading financial technology company on a mission to deliver a personalized, easy-to-adopt financial toolset that accelerates cash flow and optimizes working capital for businesses. Our vision is to eliminate the barriers to unlocking revenue - empowering businesses to grow faster and operate smarter.

We achieve this through the Priority Commerce Engine, an innovative platform that combines

payables, acquiring, and banking and treasury solutions. This unified approach allows businesses to streamline financial operations, reduce unnecessary costs, and uncover new revenue opportunities.

At Priority, we're driven by results. We expect our people to be known for results - bringing expertise, momentum, and relentless focus to every challenge, helping our clients and each other thrive.

About Rollfi:

Rollfi is a part of Priority Technology Holdings (NASDAQ: PRTH), a leading profitable payments and banking fintech company that processes over $130B annually for 1M+ customers. Being part of Priority means we’re backed by enterprise-grade infrastructure and resources while operating with the speed, agility, and innovation of a startup. Together, we’re reimagining how businesses get paid, move money, and manage their workforce. Rollfi is a modern embedded payroll and benefits platform built for Banks, fintechs, marketplaces, and vertical SaaS companies. 

We make it easy for platforms to launch payroll and benefits experiences directly inside their product without the operational burden of becoming a payroll provider. By combining powerful APIs, developer-friendly tools, and automated tax compliance, Rollfi helps businesses turn payroll into a seamless, revenue-generating feature.

About the Role:

As a Tax Operations Lead, you will play a critical role in driving operational excellence across our tax function. You’ll serve as a subject-matter expert and operational owner for key tax workflows, leading day-to-day execution while also setting standards, improving processes, and supporting the team through complex and escalated issues. This role blends hands-on tax operations with leadership, cross-functional influence, and continuous improvement. This role is ideal for someone who brings deep tax operations expertise, thrives in ownership and accountability, and is energized by building durable systems that scale with growth.

Responsibilities:

● Own and lead core tax operations, including filings, remittances, account balancing, corrections, and amendments, ensuring accuracy, timeliness, and compliance across jurisdictions.

● Serve as the escalation point for complex tax issues, filing tax amendments, conducting root-cause analysis and driving resolution in partnership with Customer Service andEngineering, and external stakeholders.

● Ensure ongoing tax compliance, proactively monitoring regulatory changes and translating them into updated filing specifications, controls, and system configurations.

● Manage tax account reconciliations, identifying discrepancies, trends, and systemic risks, and driving corrective actions to prevent recurrence.

● Drive operational improvements, identifying opportunities to simplify workflows, increase automation, reduce errors, and improve scalability using data and operational insights.

● Set standards and best practices for tax operations, helping document processes, refine controls, and improve audit readiness.

● Mentor and support team members, providing guidance, review, and knowledge sharing to elevate overall team capability and consistency.

● Partner cross-functionally to influence product decisions, workflow design, and partner-facing experiences that impact tax compliance and operational efficiency.

● You’ll work closely with modern payroll and tax platforms, internal tooling, and data systems to execute and optimize tax operations at scale.