Community Outreach Specialist

Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee shop to the large construction company that employs local people, our goal is to help businesses succeed and our communities thrive. 

With offices in Arizona, California, Florida, Kansas, Missouri, New Mexico, Nevada and Texas, we’re strong, growing and committed to supporting the communities we serve. We extend this commitment to the community to our associates, offering annual paid volunteer time off and charitable-matching opportunities. Voted a Best Bank to Work For by American Banker for multiple years, we offer our associates an array of benefits and the opportunity to chart their own career path with us. Join us in the pursuit of our mission to guide people to a lifetime of financial success, and enjoy a career filled with professional growth opportunities, interesting colleagues and the satisfaction of supporting our communities. 

Together, there’s no stopping you!

Job Title:

Community Outreach Specialist

Job Description:

Summary

 Provides community outreach coordination and works as part of a team with other administrative staff to support activities for the region President and Relationship Managers. 

Essential Duties & Responsibilities

• Cultivate and manage nonprofit partnerships. Document & process corporate sponsorships and charitable community investments.

• Develops and deepens relationships within the market through community organizations, non-profits, and governmental agencies

• Establish and maintain effective relationships with community and nonprofit partners

• Establishes and maintains effective relationships with line of business partners in an effort to gain buy in and support of community development initiatives.

• Provides exceptional customer service for incoming telephone calls and clients coming into the bank

• Schedule and organize meetings, travel, conferences and department activities for all members of the region. 

• Perform duties such as maintaining Salesforce data, financial record keeping, coordination of meetings and conferences, ordering supplies, and working on special projects.

• Act as project manager for special projects, which may include: organizing client events, planning and coordinating multiple presentations, disseminating information and coordinating direct mailings

• Answer non-routine correspondence and assembles highly confidential and sensitive information.

• Independent judgment is required to plan, prioritize and organize diversified workload, recommend change in office practices or procedures.

• Sort and distribute mail, draft written response or replies by phone or e-mail when necessary.

• Acts as a liaison with other departments and outside agencies, including IT, Facilities and HR.

• Handle confidential and non-routine information and explains policies when necessary.

• Work independently and within a team on special nonrecurring and ongoing projects, including organizing and manning outreach events.

• Performs other duties as required.

Qualifications

• Team-oriented, possess a positive attitude and work well with others

• Excellent interpersonal and customer service skills

• Ability to prioritize; handle multiple tasks; and work independently

• Strong organizational skills and detail-oriented with high degree of accuracy

• Strong written and oral communication skills

• Strong math and problem solving skills

• Must maintain confidentiality of client transactions and bank records

• Good phone voice with professional and well-groomed appearance

Supervisory Responsibilities

• None

Education and/or Experience

• Three - five years of related experience Associate’s degree (A.A.) or equivalent from two-year college or technical school; or three to five years related experience and/or training.

Computer and Software Skills

• Skilled in operation of a personal computer, including Micro