Job Description Summary

Dive into a dynamic role where your expertise in digital solutions drives sustained customer success and growth throughout the post-sales customer lifecycle. We're thrilled to announce that our team is hiring a Principal Program Manager to lead the charge in training, professional services, and technical support, ensuring our customers not only renew but thrive with our products. In this exciting position, you'll be at the forefront of outcome attainment, retention, expansion, and customer advocacy, all with a sharp focus on digital innovation. Your impact will be felt across the team, enhancing our service quality and timeliness in meeting objectives. Operating within policy guidelines, you'll enjoy moderate autonomy, allowing you to apply high levels of operational judgment to achieve outstanding results. This isn't just a job—it's an opportunity to be a catalyst for customer success and a leader in digital transformation, under the guidance of our new Principal Program Manager.

Job Description

Roles and Responsibilities

• Leadership and direction for all aspects of a strategic program and implementation to achieve the target outcomes.
• This requires working closely with GE customers to understand and define high level scope, project plans and resourcing at all stages of a project or program lifecycle.
• Requires specialized knowledge within the function. Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation.
• Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services.
• Stays informed of industry trends that may inform work.
• Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering.
• Has ability to assess quality of information given and ask pertinent questions to stakeholders.
• Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations.
• Uses multiple internal and some external sources outside of own function to help arrive at a decision.
• May lead functional teams or projects with minimal resource requirements, risk, and/or complexity.
• Communicates difficult concepts and may influence others' options on particular topics.
• May guide others to consider a different point of view.

Required Qualifications

• Bachelor's degree from an accredited university or college (or a high school diploma / GED) with at least 12 years of experience in Program Management.

Desired Characteristics

• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs / projects.
• Ability to document, plan, market, and execute programs.
• Established project management skills.
• Strong technical competency with experience cloud based technology implementations.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

 

 

For candidates applying to a U.S. based position, the pay range for this position is between $142,400.00 and $213,600.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

 

 

Bonus eligibility: discretionary annual bonus.

 

 

This posting is expected to remain open for at least seven days after it was posted on N