Business Analyst III - (Clinical & Quality Operations Preferred)

Job Summary:

The Business Analyst III is responsible for understanding and properly capturing the stakeholder’s business rules, and market /functional priorities to effectively recognize inconsistencies and gaps in complex business processes, identify business problems, assess proposed solutions, and represent the needs of stakeholders in a SAFe LPM framework and lifecycle tools.

Essential Functions:

• Excel in all areas of requirements analysis, leveraging appropriate company and industry approaches and modeling techniques to facilitate requirements elicitations, and gathering requirements for projects in order to document them according to corporate standards and procedures, and prioritize them for assigned areas
• Provide guidance, recommendations, and mentor other business analysts on approach, guidance, and practices that improve delivery of business requirements and techniques
• Maintain the group focus, lead meetings toward stated goals and remains impartial in managing group dynamics toward the successful completion of requirements development and management including facilitation of requirements gathering, review, acceptance, prioritization, validation sessions, and decomposition of requirements into work efforts including writing Agile epics and user stories
• Demonstrate ability to build, sustain, and leverage professional business relationships when gathering, validating and approving requirements in forums where requirements are managed
• Demonstrate an understanding of stakeholders business culture and priorities, the ability to leverage different techniques used to facilitate, consult, elicit, and capture requirements, standards for documentation, methods for analyzing and prioritizing requirements, and familiarity with tools enabling tracking and tracing requirements
• Proficient in all areas , frameworks, and models of requirements planning, development, and management including planning and monitoring, elicitation and collaboration, requirements lifecycle management, analysis, and validation of business requirements through development of user acceptance test scripts and scenarios
• Effectively maintain requirements traceability throughout an initiative and or requirements lifecycle
• Assist the agile and development teams in understanding and elaborating requirements and transitioning them into a comprehensive solution
• Ensure adherence of requirements to appropriate and needed wrappers such as Journey, Value Stream, Business Capability, Epic, Feature, Acceptance Criteria, User Story, etc. assisting or facilitating Product Management, Epic ownership, or product ownership in establishing priorities and delivery
• If assigned, work with business to develop a business case including return on investment, soft benefits and any regulatory issues
• Assist the project team in identifying and resolving scope, schedule, and resource issues
• Assist the project team in performing functional impact analysis and estimating the impact of change requests on timelines, budgets, resources and project scope
• Identify sources of requirements, possible interfaces and affected lines of business
• Perform any other job duties as requested

Education and Experience:

• Bachelor’s degree or equivalent years of relevant experience is required
• Master’s degree is preferred
• A minimum of five (5) years of experience in requirements management is required
• Healthcare delivery and/or payer industry experience is preferred

Competencies, Knowledge and Skills:

• Proficient in Microsoft Office tools, including Outlook, Excel, Word as well as ADO
• Demonstrates applicable practical and experiential knowledge
• Demonstrates fundamental awareness and understanding of basic business analysis skills and knowledge
• Knowledge of IT development cycle and Agile Framework
• Thorough understanding of business analysis principles, process, and applications/elicitation tools used for managing requirements
• Thorough understanding of a project lifecycle, including processes, techniques and tools
• Strong interpersonal and proven ability to establish effective working relationships with stakeholders at all levels
• Excellent written and verbal communication skills
• Ability to work independently and within a team environment
• Effective listening and critical thinking skills
• Effective problem solving skills with attention to detail
• Time management skills, ability to develop, prioritize and accomplish goals with a sense of urgency
• Ability to multi-task and remain flexible during organizational and/or business changes
• Customer service oriented

Licensure and Certification:

• IIBA, Six Sigma, ITI