Senior Manager, People and Culture

Scout’s Senior Manager, People and Culture, will play an important role in building our dynamic People and Culture team. The primary focus of this role is to execute the strategic plan to attract, empower, and advance Scout team members who will achieve Scout’s Mission and Vision in alignment with our Values. You will serve as a key team member and hands-on business partner across every department at Scout:  

• Execute Scout’s strategy for company-wide and cross-functional People and Culture initiatives.  

• Manage and provide day-to-day support for our payroll and benefits administration and compliance efforts.  

• Incorporate compliant innovation in our team’s approach to identifying opportunities and developing solutions (both programmatic and bespoke, depending on the need) and implementing the tactics necessary to increase the company’s enterprise value.  

• Integrate quickly into the Scout team, enabling you to implement emerging programs in the near term and offer data-driven solutions that support overall organizational growth.  

You have experience with payroll and benefits administration, compliance with employment law, program delivery, employee relations, and customer service and will bring dynamic interpersonal skills to bear on all of Scout’s People and Culture-related matters. You understand the importance of attracting, empowering, and advancing a strong team of professionals committed to Scout’s Mission and are prepared to build a high-functioning team that is positioned to serve Scout well into the future.   

Responsibilities

You will play a pivotal role on the People and Culture team. As a People and Culture team, we apply our professional expertise and integrate knowledge and feedback from other teams at Scout to develop programmatic and bespoke solutions that meet the needs of our company and our people.   

Our Sr. Manager, People and Culture, will play an instrumental role in the following areas, which are listed in the order of importance:  

Lead the strategic development and day-to-day administration of payroll, benefits, and People-related compliance matters:  

• Serve as the internal payroll lead. Communicate with our HRIS vendor, Paylocity and address employee questions, submit payroll (bi-weekly), and ensure that Paylocity completes all state- and federal-level compliance filings in a timely manner.  

• Serve as the internal benefits lead and in-house expert. Work with Scout’s benefits brokers to review benefit options that are competitive within the industry and sustainable for our business. Review and improve communication materials about benefits.  

• Prepare and submit compliance filings and ad hoc reports related to payroll and benefits (including 401k) as needed. Leverage your quantitative analysis (i.e., Excel) skills when required.  

Develop and/or refine, launch, and execute comprehensive, innovative programmatic offerings that leverage Scout strengths to meet team member needs, including the following: 

• Total Rewards: Analyze trends in compensation and benefits. Research and design compelling total rewards offerings to ensure that we attract, advance, and retain our top performers. Lead updates to program documents, delivery and tracking of annual award letters and payouts, provide input to the compensation review process. 

• Biannual All Hands Meeting: Lead the planning and execution, including agenda development, speaker recruitment, and oversight of the logistics. 

• New programs: Lead user needs and market assessment, program design, and launch / delivery of new programs that arise as Scout continues to scale. 

Develop and/or refine, launch, and implement targeted P+C-related policies and procedures related to payroll, benefits, and key programs (by researching, drafting content, and refining based on Scout team feedback).  

• Stay up to date on developments related to compliance requirements, employment laws, and proven practices. Ensure we adhere to those requirements.  

• Coordinate with Scout’s employment law advisors to leverage expertise and content; solicit feedback from Scout staff when appropriate to optimize policies. Ensure the policies put Scout's values to work.  

Build collaborative relationships with other teams at Scout in order to:  

• Understand People and Culture dynamics and effectively position Scout as an employer of choice.  

• Serve as a trusted partner to Scout’s managers and department leaders as you work together to address a range of personnel matters.  

• Build a robust, collaborative, productive team that enjoys working together.  
    

Provide general administrative support to Pe