Student Customer Service Personnel

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Position Summary:

Florida Atlantic University is seeking a Student Customer Service Personnel - Boca Raton, FL.

Student Customer Service Personnel for the Osher Lifelong Learning Institute on the FAU Boca Raton campus will be responsible for exceptional customer service and for providing support to all levels of FAU staff, faculty, visitors, and patrons.

Summary of Responsibilities:

• Performs data entry; accuracy in data entry is essential.

• Answers incoming telephone calls.

• Greets visitors and assists patrons with registrations.

• Organizes and scans office files.

• Conducts web searches and prepares documents as requested using Microsoft Office. Will provide support to Osher Lifelong Learning Institute Boca Raton patrons and Osher Lifelong Learning Institute Fort Lauderdale patrons.

• Other duties as needed.

The Department of OLLI Registration/Auditorium/Customer Service at Florida Atlantic University seeks scholars who are committed to supporting the learning needs of students from diverse backgrounds and to engaging communities underrepresented in higher education. Florida Atlantic University is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. Florida Atlantic University embodies a culture of strategic and collaborative community engagement that results in mutual benefit to the institution and the diverse internal and external communities that it serves.

Minimum Qualifications:

Degree-seeking undergraduate student with a minimum of six credit hours (or twelve if international) and a minimum 2.0 GPA.

Salary:

$13.00 per hour

College or Department:

Osher Lifelong Learning Institute

Location:

Boca Raton

Work Days and Hours:

Monday - Friday from 9am - 5pm for 20 hours max. Occasional evenings as needed.

Application Deadline:

2024-09-02

Special Instructions to Applicant:

This is a part time position.

APPLICATION DOCUMENTS REQUIRED:
Resume
Cover letter

OFFICIAL SEALED TRANSCRIPTS REQUIRED:
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

PRE-EMPLOYMENT SCREENINGS REQUIRED:
Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

REQUEST FOR ACCOMODATIONS:
Individuals with disabilities requiring accommodations may contact Human Resources at 561-297-3057. For inquiries concerning employees, job applicants or other available accommodations, please email accommodate@fau.edu or call the Office of Civil Rights and Title IX at (561) 297-3004.